Carrier-to-Carrier Guidelines Ver.17 - Verizon

Function:PO-4 Timeliness of Change Management NoticeDefinition:Sub-metric PO-4-01 measures the percent of Change Management Notices and associated documentationavailability, sent before implementation according to prescribed timeliness standards within prescribedtimeframes. Change Management notices are notices sent to the CLECs to notify CLECs of scheduledinterface software-affecting changes with a “Type” designation (Type 1, 2, 3, 4, 5).Documentation is not considered available until all material changes are made.Exclusions:None.Performance Standard:PO-4-01: 95%The Timeliness standards for the PO-4 metric are listed below and are in accordance with those set forth inthe Change Management Processes and Procedures. VZ will comply with applicable Change ManagementProcesses and Procedures.* Regulatory changes will vary based on application law/regulatory rules.Timeliness Standards:Change typeChange Notification: Interval between Change Confirmation: Final Documentation AvailabilityType 5 – CLEC originatedType 4 – VerizonoriginatedType 3 – Industry StandardType 2 – RegulatoryType 1 – EmergencyMaintenanceReport Dimensions:Company:• CLEC Aggregatenotification and implementation≥ 73 calendar days for business rules, ≥66 calendar days for technicalspecifications or Verizon/CLEC agreedupon timeframes≥ 73 calendar days for business rules, ≥66 calendar days for technicalspecifications or Verizon/CLEC agreedupon timeframes≥ 73 calendar days for business rules, ≥66 calendar days for technicalspecifications or Verizon/CLEC agreedupon timeframesTime periods established in RegulatoryOrder. If no time periods set, default toabove time period.Notification before implementationbefore implementation 7>= 45 calendar days or Verizon/CLEC agreed upontimeframes>= 45 calendar days or Verizon/CLEC agreed upontimeframes>= 45 calendar days or Verizon/CLEC agreed upontimeframesTime periods established in Regulatory Order. If no timeperiods set, change notification and change confirmation isnegotiated on an individual case basis through the ChangeManagement Process.N/AGeography:Verizon East•Products Change Notification and Confirmation: •• Type 1 – Emergency Maintenance,Type 2 Regulatory (combined), Type3 – Industry Standard, Type 4 VZoriginated, and Type 5 – CLECoriginated (combined)•Sub-MetricsPO-4-01 % Change Management Notices sent on TimeCalculation Numerator Denominator7 Type one (1) change confirmation is not applicable.VZEAST201003-NY200909Version 17.029