Carrier-to-Carrier Guidelines Ver.17 - Verizon

Performance Standard:MR-2-01, MR-2-02, MR-2-03 Report Rate: Parity with Verizon RetailTrunk Retail Equivalent = IXC FGD. Parity should be assessed in conjunction with MTTRMR-2-05, % CPE/TOK/FOK Reports: (Customer Premises Equipment, Test OK, Found OK, Non-PlantClassified and Came Clear)No standard. Used for root cause analysis. For CLEC troubles a not found trouble is coded asCPE.Report DimensionsCompany:• CLEC Aggregate• CLEC SpecificSub-MetricsMR-2-01ProductsNetwork Trouble Report RateResale:UNE:• Specials • SpecialsGeography:• State SpecificTrunks:• Interconnection Trunks (CLEC)Calculation Numerator DenominatorNumber of all trouble reports with found Number of specials or trunks in service.network troubles (disposition codes FAC,CO, and STN).MR-2-02 Network Trouble Report Rate – LoopProducts Resale:UNE:• POTS• Loop• 2-Wire Digital Services (ISDN) • 2-Wire Digital Loop• 2-Wire xDSL LoopsCalculation Numerator DenominatorNumber of all loop trouble reports Number of Lines in service.(Disposition Codes of 03 and 04).MR-2-03 Network Trouble Report Rate – Central OfficeProducts Resale:UNE:• POTS• Loop• 2-Wire Digital services (ISDN) • 2-Wire Digital Loop• 2-Wire xDSL LoopsCalculation Numerator DenominatorNumber of all Central Office trouble Number of Lines in service.reports (Disposition Code of 05).VZEAST201003-NY200909Version 17.095