Alibre Design

Chapter 3 - Introduction to the Design InterfaceTutorials• Design tutorials are available by default in the Alibre Design Home Window onthe Tutorials tab. Periodically, Alibre will release new tutorials and distributethem for download via the Tutorials tab. You can check for new materials inthe Tutorials tab when you are signed into the Alibre Design server.Interactive Support (for users with active maintenance agreements)• While online, you can contact the Alibre Assistant from the Contacts list inthe Home window. You can send messages, start a chat conversation, andwork in a Team Design session in real-time to ask technical questions andresolve issues.• You can contact the Alibre Application Engineers by phone or email duringregular support hours.• You can sign in to the Alibre Support webpage and enter a support incident forthe Alibre Application EngineersNote: Interactive support requests are handled in the order they are received.You should receive a response from an application engineer within approximately24 hours.Alibre Support website• There are many areas you can receive help in from our website. Go towww.alibre.com/support, and you will find links to:• Frequently Asked Questions - a list that contains helpful information on avariety of topics. On the left side of the page, click the FAQ link.• Knowledge Base - contains tips and instructions for performing specifictasks.• Downloads - a page containing all of the downloads available to you. Youmust be signed in to the website to view all of the downloads you have alicense for.45