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In the security market<br />

today, manufacturers of<br />

security products such as<br />

ASSA ABLOY reach their<br />

end-customers through a<br />

variety of distribution channels.<br />

Many of ASSA ABLOY’s<br />

products are sold in small<br />

volumes to many end-<br />

customers with very different<br />

needs.<br />

Small and medium-sized customers — This segment is<br />

characterized by the customers’ need for professional<br />

advice and installation. This need is primarily met by<br />

specialized distributors and installers: for example, locksmiths.<br />

ASSA ABLOY works actively to train distributors<br />

and develop custom solutions for small and medium-<br />

sized companies such as stores and offices.<br />

Consumers – The majority of sales are replacements or<br />

upgrades of existing security products. Private consumers<br />

have a great need for advice and installation assistance.<br />

ASSA ABLOY has developed a number of home security<br />

concepts to meet consumers’ needs. Depending on the<br />

geographical market, ASSA ABLOY also works with door<br />

and window manufacturers or specialized distribution<br />

channels such as home improvement stores and<br />

locksmiths.<br />

Heightened demand for electromechanical products<br />

The heightened demand for electromechanical products<br />

is one of the clearest trends in the security market.<br />

ASSA ABLOY also sees greater technical standardization,<br />

making it easier to integrate different components in the<br />

security solution with each other. This development indicates<br />

that manufacturers will be forced to specialize in a<br />

specific product area to be able to maintain their competitive<br />

edge. ASSA ABLOY’s products aim for open standards to<br />

allow them to be easily connected to the customers’ other<br />

security and maintenance systems.<br />

Distribution channels for the security market<br />

ASSA ABLOY<br />

Integration of<br />

security systems<br />

Locksmiths and<br />

security installers<br />

Wholesalers – building and<br />

lock suppliers<br />

Retailers – DIY, building suppliers,<br />

ironmongers, security shops<br />

OEMs, door and window<br />

manufacturers<br />

The security market<br />

11<br />

Changing demand<br />

Customers’ preferences for different security solutions<br />

are becoming polarized, and there is a change in demand<br />

patterns for security solutions at different levels. There is<br />

increased demand for complete security solutions in the<br />

higher segment, but also for good-quality products that<br />

meet the basic security requirements.<br />

Competition<br />

Although some consolidation has taken place over the past<br />

ten years, the security industry is still fragmented in the<br />

global perspective. Some countries have one strong manufacturer<br />

that holds a large share of the local market and<br />

focuses on that, often with limited international activity.<br />

Globally, ASSA ABLOY is the market leader, with its main<br />

competitors five other major players who are active in parts<br />

of ASSA ABLOY’s segment: Ingersoll-Rand, Black & Decker,<br />

Dorma, Kaba and Stanley Works. Three of them are based<br />

in the United States and two in Europe. All competitors are<br />

strongest on their home markets and also have a presence<br />

on some other markets, although none of them has an international<br />

market coverage comparable with ASSA ABLOY’s.<br />

The Asian market is still very fragmented; even the largest<br />

manufacturers have quite modest market shares.<br />

LARGE INSTITUTIONAL AND<br />

COMMERCIAL CUSTOMERS<br />

• Healthcare • Education • Retail<br />

• Hospitality • Offices • Industrial<br />

SMALL AND MEDIUM-SIZED<br />

CUSTOMERS<br />

• Offices • Shops<br />

RESIDENTIAL CUSTOMERS<br />

• Apartments • Houses

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