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In the security market<br />
today, manufacturers of<br />
security products such as<br />
ASSA ABLOY reach their<br />
end-customers through a<br />
variety of distribution channels.<br />
Many of ASSA ABLOY’s<br />
products are sold in small<br />
volumes to many end-<br />
customers with very different<br />
needs.<br />
Small and medium-sized customers — This segment is<br />
characterized by the customers’ need for professional<br />
advice and installation. This need is primarily met by<br />
specialized distributors and installers: for example, locksmiths.<br />
ASSA ABLOY works actively to train distributors<br />
and develop custom solutions for small and medium-<br />
sized companies such as stores and offices.<br />
Consumers – The majority of sales are replacements or<br />
upgrades of existing security products. Private consumers<br />
have a great need for advice and installation assistance.<br />
ASSA ABLOY has developed a number of home security<br />
concepts to meet consumers’ needs. Depending on the<br />
geographical market, ASSA ABLOY also works with door<br />
and window manufacturers or specialized distribution<br />
channels such as home improvement stores and<br />
locksmiths.<br />
Heightened demand for electromechanical products<br />
The heightened demand for electromechanical products<br />
is one of the clearest trends in the security market.<br />
ASSA ABLOY also sees greater technical standardization,<br />
making it easier to integrate different components in the<br />
security solution with each other. This development indicates<br />
that manufacturers will be forced to specialize in a<br />
specific product area to be able to maintain their competitive<br />
edge. ASSA ABLOY’s products aim for open standards to<br />
allow them to be easily connected to the customers’ other<br />
security and maintenance systems.<br />
Distribution channels for the security market<br />
ASSA ABLOY<br />
Integration of<br />
security systems<br />
Locksmiths and<br />
security installers<br />
Wholesalers – building and<br />
lock suppliers<br />
Retailers – DIY, building suppliers,<br />
ironmongers, security shops<br />
OEMs, door and window<br />
manufacturers<br />
The security market<br />
11<br />
Changing demand<br />
Customers’ preferences for different security solutions<br />
are becoming polarized, and there is a change in demand<br />
patterns for security solutions at different levels. There is<br />
increased demand for complete security solutions in the<br />
higher segment, but also for good-quality products that<br />
meet the basic security requirements.<br />
Competition<br />
Although some consolidation has taken place over the past<br />
ten years, the security industry is still fragmented in the<br />
global perspective. Some countries have one strong manufacturer<br />
that holds a large share of the local market and<br />
focuses on that, often with limited international activity.<br />
Globally, ASSA ABLOY is the market leader, with its main<br />
competitors five other major players who are active in parts<br />
of ASSA ABLOY’s segment: Ingersoll-Rand, Black & Decker,<br />
Dorma, Kaba and Stanley Works. Three of them are based<br />
in the United States and two in Europe. All competitors are<br />
strongest on their home markets and also have a presence<br />
on some other markets, although none of them has an international<br />
market coverage comparable with ASSA ABLOY’s.<br />
The Asian market is still very fragmented; even the largest<br />
manufacturers have quite modest market shares.<br />
LARGE INSTITUTIONAL AND<br />
COMMERCIAL CUSTOMERS<br />
• Healthcare • Education • Retail<br />
• Hospitality • Offices • Industrial<br />
SMALL AND MEDIUM-SIZED<br />
CUSTOMERS<br />
• Offices • Shops<br />
RESIDENTIAL CUSTOMERS<br />
• Apartments • Houses