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“In today’s turbulent times,<br />
businesses must do their<br />
utmost to ensure employee<br />
safety and data security,”<br />
explains John Bennett, Vice<br />
President of the System<br />
Security Group at Merrill<br />
Lynch.<br />
Efficient security for<br />
global operations<br />
Merrill Lynch, one of the world’s leading finance companies,<br />
needed to renew its access control system. With<br />
offices worldwide, the company has 50,000 employees<br />
and 20,000 regular visitors. There were many out-of-date<br />
access cards in circulation, so Merrill Lynch turned to<br />
HID Group for a tailor-made access control solution.<br />
Future-proof solution<br />
The decision to assign new credentials to its users, however,<br />
spawned a larger project within Merrill Lynch. The<br />
goal would be to work towards a centralized access control<br />
system that could link to the company’s IT infrastructure<br />
so that users could use a single card for all their access<br />
needs, whether to buildings or computers.<br />
This of course necessitated a solution that:<br />
• was multi-technology to assist in the migration to<br />
smart cards;<br />
• could be used anywhere in Asia, the USA or Europe;<br />
• was operational around the clock;<br />
• would be capable of future expansion into network<br />
log-on, biometrics and other smart-card applications;<br />
• was suitable for all user groups.<br />
HID Group proposed a new system that would deliver multiple<br />
layers of protection by standardizing procedures for<br />
issuing new and updating existing employee identity cards.<br />
Global Technologies Division<br />
27<br />
Key components of the successful implementation were<br />
HID iCLASS ® smart card technology and the advantages of<br />
HID Group’s Corporate 1000 program, which assigns customers<br />
a product with a unique format, giving them full<br />
control over its use, rather than using open domain formats.<br />
As Merrill Lynch already had Corporate 1000 national<br />
formats, it was a matter of merging them into a single format,<br />
enabling users to access any Merrill Lynch facility, anywhere<br />
in the world, with the same card.<br />
Personal service<br />
The next step was to generate and issue new user credentials,<br />
valid across nine locations, in three different categories<br />
depending on each user’s access rights. HID Group’s<br />
Card Personalization Service had the capacity, ability and<br />
experience to handle Merrill Lynch’s extensive requirements.<br />
Paul Martin, Vice President, System Security Group at<br />
Merrill Lynch, says the sheer volume of the project made it<br />
impossible to achieve in house. “We felt confident that HID<br />
was geared up to do the job. And it was. HID Group quickly<br />
delivered secure, branded cards with visual security features<br />
and a design that clearly shows the user’s access<br />
rights.”