Special Rate Variation Community Engagement Report - Shoalhaven City Council

effectiveness at providing garbage collection, community’s perceptions towards Shoalhaven’s
being a more attractive places increases.
Path analysis confirmed the significant indirect effects of both administration (0.13) and direct
(0.10) services (see figure 15). In path analysis, indirect effects show the central role of
perceptions both towards Shoalhaven’s vision and especially the Council’s responsibilities.
These results shows that, if the Council’s responsibilities and Shoalhaven’s vision are effectively
communicated within the community, provision of direct and administration services becomes a
strong factors in generating community support for a rates increase.
Finally, path analysis supported the multiple regression analysis by validating the significance of
community’s recognition of the Shoalhaven City Council’s responsibilities and its Shoalhaven
City’s vision in terms of creating community support for rates increase. The overall community
management model explained 32% of the variation in community support for a rates increase,
which is a slight increase from R 2 figure (28%) obtained from the multiple regression model
conducted earlier (see Figure 10). Council’s responsibilities have significant and importance
effect on community support (0.40). However, path analysis has the capacity to go one-step
further by identifying the services that affect the perceptions towards Shoalhaven Council’s
responsibilities. The management of individual mediators are discussed next.
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