Special Rate Variation Community Engagement Report - Shoalhaven City Council

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Natural Environment Effective Governance Work / employment options / opportunities Climate change Reduce environmental impacts Conservation Coastal management Engagement Reduce red tape Infrastructure Customer service Positive promotion State Agencies Cost Access Youth accessibility Increased focus CO2e reduction Long term sustainability Reduce energy and water use Action (Agency) Resolve the lakes management strategy/approach Get people engaged Obtain wider spectrum of views Be specific with topics Less new More maintenance Improve Advertise good news Working with Council on planning (agency) Affected by slow DA/Referral turnaround (Agency) Key Highlight Plain text Text in italics Meaning Output from Leximancer software program Themes/concepts from all feedback sources 25
Appendix A – Engagement Strategy Shoalhaven City Council Engagement Strategy for Community Strategic Plan Review 2013 – 2023 Background Engagement with the citizens, and stakeholders in the City of Shoalhaven is an essential part of Council’s commitment to open and transparent governance and civic leadership. Council’s Community Consultation Policy sets out its commitment to effective community engagement. Underpinning this commitment is recognition that the concept of a civil society places duties and obligations on elected representatives, public authorities and citizens respectively to play their part in the government of the community and the development of the city for the best of all possible outcomes. In that context, community engagement is an invaluable process for enabling communities to participate in decisions that affect them, inherently strengthening and enhancing the relationship between communities and government. The implementation of a specific Engagement Strategy is a key element in the process of reviewing the Shoalhaven Community Strategic Plan. The updated Strategic Plan will build on the previous CSP 2010 – 2020 and continue to provide the primary “vision” and strategic direction in Council’s integrated planning and reporting framework. The framework will also reflect any changes to the Delivery Program, Operational Plan and Resourcing Strategies. The Engagement Strategy aims to ensure that Council optimizes its engagement with the City’s citizens and stakeholders in the review preparation of the Community Strategic Plan. Community and stakeholder contributions will help to determine the final shape of the new Strategic Plan. This Engagement Strategy can be read together with the Project Scope statement for the CSP Review process (September 2012) and Council’s Community Engagement Policy. Vision Shoalhaven City Council’s current Vision is: “We will work together in the Shoalhaven to foster a safe, attractive place for people to live, work, stay and play; where sustainable growth, development and environmental protection are managed to provide a unique and relaxed lifestyle.” The first Community Strategic Plan 2010 – 2020 was adopted in June 2010. Over the past two years the Plan has been used to inform and drive Council’s Delivery Program and Operational Plan. In so doing Council’s service programs, capital work and strategic projects, across the four key areas of environment, community, economy and governance have been guided by the CSP. Objectives 26
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Contents 1 Introduction ...........
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Appendix 9 - CCB Executive Meeting
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period 2017/18 and 2018/19. There w
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3 Identifying Community Needs and E
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Extensive promotion of the workshop
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Media Release ‐15 November 2012 C
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Graph 1- Percentage of respondent
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Graph 6-Rating v Criticality 4.2 Co
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5 Community Engagement- Fit for the
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Image 2- Merger proposal brochure 5
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Image 4- “On the Move”-July Edi
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Image 6-Neighbourhood News-October
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the merger proposal. A number cited
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copies of information with them and
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The site was updated throughout the
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The EHQ page “Your Rates, Everybo
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25 th October 2016 Ordinary Meeting
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The Random Community Phone Survey u
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7 Community Feedback 7.1 Random Tel
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charges, if it makes Shoalhaven Cit
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7.1.7 Services to be reduced Respon
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2 had a support level of 2 out of 1
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Appendix 1 ‐Media Articles and Co
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8 February 2016 ‐ South Coast Reg
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13 October ‐ Milton Ulladulla Tim
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Newly elected Greens councillor Nin
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2 February - 2ST - Rate rise decisi
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15 November 2016 56
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1 February 2017, 19:56 62
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1 February 2017 2 February 2017 66
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Appendix 3 - Summary of Submissions
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I volunteer for St. Vincent de Paul
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5% every year for 7 years (plus rat
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Vincentia Residents and Rate Payers
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establish a Citizen’s Jury as rat
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more and more why Trump won the U.S
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Council needs to forward plan and t
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small trailer loads and a boot of t
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ates then services and facilities m
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‐ I do not want to see any loss o
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In my view, Shoalhaven City Council
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esulting in a significant shortfall
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to expect that ratepayers can just
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On an interesting point, the Common
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You need to concentrate on the prio
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I would also think that properties
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Appendix 4 ‐Shoalhaven Survey - I
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Better than I need Really good Good
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11. Based on the image shown below,
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14. Do you agree that Council shoul
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Path in "fair" condition Path in "g
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Strongly agree Agree Can’t say Di
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I n s i g h t f o r B u s i n e s s
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Tables and figures Table 1. Sample
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Key Recommendations The research ha
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Background The State Government’s
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other services. In addition to its
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Introduction At the Shoalhaven City
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Table 1. Sample profile Gender % n
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2.3 Community Strategy Plan awarene
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2.4 Perceptions towards Council’s
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The regression model explained 28%
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Table 4. Recommended ways to raise
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2.5 Council’s new rates proposal
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Figure 7. Support levels - rate-pay
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A second set of motivations include
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The regression model revealed inter
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2.5.6 Services to be reduced / elim
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Respondents could not suggest any p
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Figure 12. Usefulness of Council se
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eserves, which residents also find
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2.8 Residents’ view of Council’
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3.1 Factor Analysis Before building
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3.2 Community management path model
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Figure 15. Path model - Effect size
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3.2.2 Management of Shoalhaven’s
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Appendix A: Improvement areas in th
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Showground neglected needs more mai
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Appendix B: Improvement areas in th
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Page 184 and 185: Appendix C: Sample Age/Sex Weightin
Page 186 and 187: Hi All, Enclosed is the Your Rates,
Page 188 and 189: Why do we need a rates rise ? The f
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Page 196 and 197: 4. How much will my rates increase?
Page 198 and 199: 13. What about all the new developm
Page 200 and 201: Council has some important decision
Page 202 and 203: Shoalhaven City Council CSP Review
Page 204 and 205: CSP Review Project Shoalhaven City
Page 206 and 207: Media Coverage including Social Med
Page 208 and 209: Berry - Outdoor stall Bendalong - O
Page 210 and 211: good 21 to 25 Demographic questions
Page 212 and 213: CSP Review Webpage Over the past 3
Page 214 and 215: Feedback Analysis Main issues raise
Page 216 and 217: Prosperous Community Natural Enviro
Page 218 and 219: Question What do you see as the imp
Page 220 and 221: What could be done about it in the
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Page 224 and 225: Community and Stakeholder Response
Page 228 and 229: Citizens and stakeholders represent
Page 230 and 231: Linked to the Community Strategic P
Page 232 and 233: Appendix B: Postcards General postc
Page 234 and 235: 4. Further to the above, please pro
Page 236 and 237: Car parks 3. Please rank the f
Page 238 and 239: Good enough Not good enough 9. Ba
Page 240 and 241: 12. Based on the image shown below,
Page 242 and 243: 16. Do you agree that Council shoul
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Page 256 and 257: Appendix H: Infrastructure survey -
Page 258 and 259: 70% % of Respondents 'Strongly Agre
Page 260 and 261: Shoalhaven City Council CSP Review
Page 262 and 263: CSP Review Project Shoalhaven City
Page 264 and 265: Community Feedback Email, Voicemail
Page 266 and 267: a wide ranging engagement strategy
Page 268 and 269: advantages and natural qualities" D
Page 270 and 271: D13/859 80 K Other Fails to actuall
Page 272 and 273: Governance Handbook". D13/840 94 D1
Page 274 and 275: D13/859 80 D13/859 80 D13/859 80 F
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D13/867 47 AD Strategi es 3.08 shou
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D13/842 87 B Structur e Document la
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D13/842 97 F Structur e Measures in
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D13/857 18 M Objecti ves Many of th
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D13/653 61 D13/842 87 B H Other Oth
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D13/857 18 J Other The Plan refers
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D13/857 27 B Other On engagement, i
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D13/859 80 C Other Accompanying doc
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D13/867 47 N Other Monitoring the C
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D13/683 53 A Strategi es Document v
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D13/801 82 B Strategi es Relevance
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D13/842 87 D13/842 87 L M Strategi
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D13/846 60 A Strategi es There are
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D13/857 18 D13/857 18 G H Strategi
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D13/859 80 D13/867 47 I AE Strategi
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CSP Strategies see also response on
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the Plan. KRAs should be restored t
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D13/867 47 F Structur e No measure
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Citizens and stakeholders represent
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Linked to the Community Strategic P
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IPART REPORT • Premier, Mike Bair
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IPART REPORT 4
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IPART REPORT • Consulted with all
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Upper House Inquiry • • http://
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Financial Performance 2015/16 • 1
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CCB Letter Independent review forwa
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CCB Letter Efficiency - outlined on
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IPART Review of Rating System IPART
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TCorp • The Council has a mainten
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Information to Incoming 2012 Counci
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Current proposal • 2 x 11.5% rate
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• Building and Infrastructure Ass
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Special rates fund Maintenance - pr
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• The average score (4.9 out of 1
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Other Revenue Measures • Fees and
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Council Municipality of Hunters Hil
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Asset remaining and useful life •
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Example of Building Ison Park - Spo
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Asset Valuation $45,000,000 3% Asse
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Road funding required • 1400kms o
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Condition of Roads Condition Distri
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Appendix 12 - Guestbook posts
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educe costs. How can council have t
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a feel for community opinion. Whils
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attended the Lake Wollumboola Flood
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PRELIMINARY THOUGHTS OF SHOALHAVEN
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a strategy designed to raise rates
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Special Rate Variation Community Engagement Report - Shoalhaven City Council

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