Special Rate Variation Community Engagement Report - Shoalhaven City Council

Contents
CSP Review Project ............................................................................................................ 3
Engagement Strategy ...................................................................................................... 3
Phase Two Engagement Tools ........................................................................................... 4
Email and phone calls ...................................................................................................... 4
Media Coverage including Social Media .......................................................................... 4
CSP Review Webpage .................................................................................................... 4
Community Feedback ......................................................................................................... 5
Email, Voicemail and Letters ........................................................................................... 5
Analysis method ........................................................................................................... 5
Social Media .................................................................................................................... 5
CSP Review Webpage .................................................................................................... 6
Feedback Analysis .............................................................................................................. 6
Community and Staff Response Consolidated ................................................................ 6
Publication ....................................................................................................................... 7
Appendix A – Draft CSP Feedback ..................................................................................... 8
Appendix B – Engagement Strategy ................................................................................. 52
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