Special Rate Variation Community Engagement Report - Shoalhaven City Council

21 to 25 Demographic questions; sex,
age, town, rate payer and email
address for the prize draw
To help with the analysis of the
questionnaire data and collect
email addresses
The Infrastructure Survey was published on Council’s website on 13 November
2012, with a link to Survey Monkey and hard copies printed. A 180 online and hard
copy surveys had been completed and returned to Council.
3.1.2 Analysis Method
Basic statistical analysis was carried out using an Excel spreadsheet to identify
major patterns in the survey responses in relation to relative importance of
infrastructure types, differences in responses for local vs ‘whole Shoalhaven’,
community-supported levels of service targets for the various infrastructure types,
and any potential basis for increased infrastructure maintenance and renewal
expenditures supported by increased rates revenue.
3.1.3 CSP Review Webpage‐ Including Infrastructure Survey
A webpage specifically designed for the CSP Review was published on Council’s
Shoalhaven Internet site. The site contained links to number of documents and
resources for the community to access including:
The current CSP – Shoalhaven 2020
The Level of Service Survey
Issues Paper
Information
o End of Term Report
o Media Releases
o Time table of engagement events
o Project scope
Ways to communicate with Council
3.1.4 Community Workshops
Six street stalls and three community workshops (Appendix D) were undertaken. The
street stalls involved staff members who were dressed in the CSP Review logo teeshirt,
setting up a table at a number of venues and handing out postcards and
surveys to passing people. Where possible, staff engaged with people, one on one,
to explain the CSP and the process of review, currently underway.
The workshops provided a higher level of engagement with the community. Taking
current and possible future issues into consideration, participants were asked to
select 8 of the 16 issues presented that they felt were the most important and then
discuss given a set of questions.
What do you see as the important challenges with this issue?
What opportunities do you see for this issue?
What could be done about it in the future?
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