Special Rate Variation Community Engagement Report - Shoalhaven City Council

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13. What about all the new developments – do developers contribute? Council charges developers to help build and improve community assets and facilities. All new developments are charged a developer contribution fee. This money is then used for projects within the area that the development is located and includes funding community infrastructure, roads and drainage, parks and playgrounds. 14. Can our community afford an increase in rates? Part of the community engagement being undertaken is to understand whether our community can afford an increase in rates and by how much. Every year costs for various things increase. Council is no longer just responsible for roads and rubbish and services many other aspects of community life. Our costs to service these needs also increase over time and as we continue to add new facilities, assets, toilet blocks, rubbish bins these costs increase. When comparing the costs that rate payers experience, consider what your rates are actually paying for: roads, drainage, roundabouts, community services, sporting facilities, swimming pools, protection of the environment, libraries, entertainment centres, street bin collection, visitor information, playgrounds, arts centres, street lighting, cemeteries reserves, parklands and the list goes on. Certainly the increase will have an impact, but the alternative is that services, facilities, asset maintenance and road repair is reduced, which in the long term will cost our community more. 15. What options are available to those that can’t pay a rates increase? Council offers a number of options for ratepayers to tailor their payments to manageable amounts. For example you can arrange to pay in quarterly or monthly instalments. Council recognises that some ratepayers may experience financial difficulties in meeting their rate commitments on time. A ratepayer may at any time make arrangements to pay off their outstanding accounts by regular payments Council can also provide a hardship application for those people in severe financial distress.
1,771 km of Council maintained roads Monitor 40 CCTV cameras in the Nowra, Sanctuary Point, Bomaderry areas Manage 40 beaches and 220 beach access ways 50 boat ramps Protect 147 threatened species in the Shoalhaven 2 Visitor Information Centres 5 libraries including one mobile library 17 telecommunication towers Processes approximately 100 Development Applications, Certificates and Approvals per week 1200 reserves, parklands and sports grounds Entertainment Centre with over 51,700 attendees Arts Centre with over 9,100 visitors 128 playgrounds 119 public toilet facilities Your rates contribute to a range of important Council services 198,220 public litter bins emptied every year 13 cemeteries (7 active and 6 historic); including the Lawn Cemetery and Crematorium at Worrigee 246 road and pedestrian bridges, culverts and causeways 82 roundabouts 12 holiday parks 12 pools enjoyed by over 700,000 people every year including 2 leisure and 3 aquatic centres, 5 village pools and 2 sea pools Coordinate over $400,000 in community grant programs per year 700+ Ranger investigations per year T: 4429 3111
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Contents 1 Introduction ...........
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Appendix 9 - CCB Executive Meeting
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period 2017/18 and 2018/19. There w
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3 Identifying Community Needs and E
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Extensive promotion of the workshop
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Media Release ‐15 November 2012 C
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Graph 1- Percentage of respondent
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Graph 6-Rating v Criticality 4.2 Co
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5 Community Engagement- Fit for the
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Image 2- Merger proposal brochure 5
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Image 4- “On the Move”-July Edi
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Image 6-Neighbourhood News-October
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the merger proposal. A number cited
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copies of information with them and
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The site was updated throughout the
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The EHQ page “Your Rates, Everybo
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25 th October 2016 Ordinary Meeting
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The Random Community Phone Survey u
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7 Community Feedback 7.1 Random Tel
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charges, if it makes Shoalhaven Cit
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7.1.7 Services to be reduced Respon
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2 had a support level of 2 out of 1
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Appendix 1 ‐Media Articles and Co
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8 February 2016 ‐ South Coast Reg
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13 October ‐ Milton Ulladulla Tim
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Newly elected Greens councillor Nin
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2 February - 2ST - Rate rise decisi
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15 November 2016 56
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1 February 2017, 19:56 62
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1 February 2017 2 February 2017 66
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Appendix 3 - Summary of Submissions
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I volunteer for St. Vincent de Paul
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5% every year for 7 years (plus rat
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Vincentia Residents and Rate Payers
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establish a Citizen’s Jury as rat
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more and more why Trump won the U.S
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Council needs to forward plan and t
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small trailer loads and a boot of t
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ates then services and facilities m
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‐ I do not want to see any loss o
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In my view, Shoalhaven City Council
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esulting in a significant shortfall
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to expect that ratepayers can just
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On an interesting point, the Common
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You need to concentrate on the prio
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I would also think that properties
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Appendix 4 ‐Shoalhaven Survey - I
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Better than I need Really good Good
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11. Based on the image shown below,
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14. Do you agree that Council shoul
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Path in "fair" condition Path in "g
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Strongly agree Agree Can’t say Di
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I n s i g h t f o r B u s i n e s s
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Tables and figures Table 1. Sample
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Key Recommendations The research ha
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Background The State Government’s
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other services. In addition to its
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Introduction At the Shoalhaven City
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Table 1. Sample profile Gender % n
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2.3 Community Strategy Plan awarene
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2.4 Perceptions towards Council’s
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The regression model explained 28%
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Table 4. Recommended ways to raise
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2.5 Council’s new rates proposal
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Figure 7. Support levels - rate-pay
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A second set of motivations include
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The regression model revealed inter
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2.5.6 Services to be reduced / elim
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Respondents could not suggest any p
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Figure 12. Usefulness of Council se
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Page 150 and 151: 2.8 Residents’ view of Council’
Page 152 and 153: 3.1 Factor Analysis Before building
Page 154 and 155: 3.2 Community management path model
Page 156 and 157: Figure 15. Path model - Effect size
Page 158 and 159: 3.2.2 Management of Shoalhaven’s
Page 160 and 161: Appendix A: Improvement areas in th
Page 172 and 173: Showground neglected needs more mai
Page 174 and 175: Appendix B: Improvement areas in th
Page 184 and 185: Appendix C: Sample Age/Sex Weightin
Page 186 and 187: Hi All, Enclosed is the Your Rates,
Page 188 and 189: Why do we need a rates rise ? The f
Page 190 and 191: Services and facilities may need to
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Page 194 and 195: The following table demonstrates ho
Page 196 and 197: 4. How much will my rates increase?
Page 200 and 201: Council has some important decision
Page 202 and 203: Shoalhaven City Council CSP Review
Page 204 and 205: CSP Review Project Shoalhaven City
Page 206 and 207: Media Coverage including Social Med
Page 208 and 209: Berry - Outdoor stall Bendalong - O
Page 210 and 211: good 21 to 25 Demographic questions
Page 212 and 213: CSP Review Webpage Over the past 3
Page 214 and 215: Feedback Analysis Main issues raise
Page 216 and 217: Prosperous Community Natural Enviro
Page 218 and 219: Question What do you see as the imp
Page 220 and 221: What could be done about it in the
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Page 224 and 225: Community and Stakeholder Response
Page 226 and 227: Natural Environment Effective Gover
Page 228 and 229: Citizens and stakeholders represent
Page 230 and 231: Linked to the Community Strategic P
Page 232 and 233: Appendix B: Postcards General postc
Page 234 and 235: 4. Further to the above, please pro
Page 236 and 237: Car parks 3. Please rank the f
Page 238 and 239: Good enough Not good enough 9. Ba
Page 240 and 241: 12. Based on the image shown below,
Page 242 and 243: 16. Do you agree that Council shoul
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Appendix H: Infrastructure survey -
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70% % of Respondents 'Strongly Agre
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Shoalhaven City Council CSP Review
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CSP Review Project Shoalhaven City
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Community Feedback Email, Voicemail
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a wide ranging engagement strategy
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advantages and natural qualities" D
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D13/859 80 K Other Fails to actuall
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Governance Handbook". D13/840 94 D1
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D13/859 80 D13/859 80 D13/859 80 F
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D13/867 47 AD Strategi es 3.08 shou
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D13/842 87 B Structur e Document la
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D13/842 97 F Structur e Measures in
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D13/857 18 M Objecti ves Many of th
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D13/653 61 D13/842 87 B H Other Oth
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D13/857 18 J Other The Plan refers
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D13/857 27 B Other On engagement, i
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D13/859 80 C Other Accompanying doc
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D13/867 47 N Other Monitoring the C
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D13/683 53 A Strategi es Document v
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D13/801 82 B Strategi es Relevance
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D13/842 87 D13/842 87 L M Strategi
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D13/846 60 A Strategi es There are
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D13/857 18 D13/857 18 G H Strategi
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D13/859 80 D13/867 47 I AE Strategi
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CSP Strategies see also response on
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the Plan. KRAs should be restored t
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D13/867 47 F Structur e No measure
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Citizens and stakeholders represent
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Linked to the Community Strategic P
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IPART REPORT • Premier, Mike Bair
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IPART REPORT 4
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IPART REPORT • Consulted with all
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Upper House Inquiry • • http://
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Financial Performance 2015/16 • 1
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CCB Letter Independent review forwa
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CCB Letter Efficiency - outlined on
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IPART Review of Rating System IPART
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TCorp • The Council has a mainten
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Information to Incoming 2012 Counci
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Current proposal • 2 x 11.5% rate
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• Building and Infrastructure Ass
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Special rates fund Maintenance - pr
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• The average score (4.9 out of 1
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Other Revenue Measures • Fees and
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Council Municipality of Hunters Hil
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Asset remaining and useful life •
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Example of Building Ison Park - Spo
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Asset Valuation $45,000,000 3% Asse
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Road funding required • 1400kms o
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Condition of Roads Condition Distri
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Appendix 12 - Guestbook posts
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educe costs. How can council have t
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a feel for community opinion. Whils
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attended the Lake Wollumboola Flood
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PRELIMINARY THOUGHTS OF SHOALHAVEN
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a strategy designed to raise rates
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Special Rate Variation Community Engagement Report - Shoalhaven City Council

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