Special Rate Variation Community Engagement Report - Shoalhaven City Council

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discount on your rates when you pay and hand in survey. Agency Interviews Key issues / themes that arose from the interviews, that are relevant to the CSP Review, include: • Importance of infrastructure renewal in the Shoalhaven can’t be underestimated. • Importance of environmental conservation actions in CSP. • Importance of cultural heritage actions in CSP. • Any Council assistance with volunteers would be appreciated, as volunteer numbers are generally in decline. • Ongoing issues between conflicting state legislation need to be resolved – not necessarily via the CSP but to ensure the best implementation of the CSP. • Timing of State agency review of their own strategic planning documents is not always in line with the IPR framework/ CSP review cycle for local government. • All agencies felt that they were well-resourced to be involved in the CSP process and that they had been well-involved to date, expressing support for their ongoing relationship with Council as it helps them engage with the Shoalhaven community. • The effect of long timeframes for DA and other Council decisions is felt by State agencies in relation to their own projects and budgets. Infrastructure Survey Appendix H summarises the results of the Level of Service Survey, while Figure 1 below provides an overview of some of the key elements with ‘citywide’ importance/dissatisfaction plotted rather than results for ‘local’ importance/satisfaction. (Graphs 1 and 2, Appendix H show separate results for ‘importance/satisfaction’.) About 50% of respondents were dissatisfied with the infrastructure types of Roads and Paths. Similarly, over 50% considered these to be very important infrastructure with Roads being cited by 92% of respondents. Although there was little difference between ‘citywide’ and local’ views for Roads and Paths, only 45% of respondents thought that their ‘local’ Car Parks were important but 56% thought Car Parks were important on a ‘citywide’ basis. When asked which single infrastructure type had the highest priority for maintenance and renewal, Roads had the highest ranking with 65% of all respondents stating it was their No 1 priority, (See Graph 3 of Appendix H). Paths were ranked second with 12% of responses. The survey proposed some ‘level of service’ comparisons by using images of infrastructure in ‘fair’ and ‘good’ condition. The size of the circles in Figure 1 represents the relative dissatisfaction with ‘fair’ condition of the respective infrastructure types, when asked if it was ‘good enough’. Graph 4 shows 92% responded that Paths were not ‘good enough’ and 62% considered that Roads in fair condition were not ‘good enough’. 21
Graph 5 shows the percentage of respondents who would agree with increasing rates to improve infrastructure from ‘fair’ to ‘good’ condition. Paths (58%), Roads (47%) and Buildings (31%) were the infrastructure types most supported for an increase in rates. Figure 1 The survey demonstrated that the maintenance and renewal of Roads and Paths are the highest priorities. Respondents also showed a willingness to pay to improve the condition of these infrastructure types i.e. for Roads (47%) and for Paths (58%). 22
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Contents 1 Introduction ...........
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Appendix 9 - CCB Executive Meeting
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period 2017/18 and 2018/19. There w
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3 Identifying Community Needs and E
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Extensive promotion of the workshop
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Media Release ‐15 November 2012 C
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Graph 1- Percentage of respondent
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Graph 6-Rating v Criticality 4.2 Co
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5 Community Engagement- Fit for the
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Image 2- Merger proposal brochure 5
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Image 4- “On the Move”-July Edi
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Image 6-Neighbourhood News-October
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the merger proposal. A number cited
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copies of information with them and
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The site was updated throughout the
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The EHQ page “Your Rates, Everybo
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25 th October 2016 Ordinary Meeting
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The Random Community Phone Survey u
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7 Community Feedback 7.1 Random Tel
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charges, if it makes Shoalhaven Cit
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7.1.7 Services to be reduced Respon
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2 had a support level of 2 out of 1
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Appendix 1 ‐Media Articles and Co
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8 February 2016 ‐ South Coast Reg
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13 October ‐ Milton Ulladulla Tim
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Newly elected Greens councillor Nin
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2 February - 2ST - Rate rise decisi
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15 November 2016 56
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1 February 2017, 19:56 62
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1 February 2017 2 February 2017 66
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Appendix 3 - Summary of Submissions
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I volunteer for St. Vincent de Paul
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5% every year for 7 years (plus rat
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Vincentia Residents and Rate Payers
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establish a Citizen’s Jury as rat
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more and more why Trump won the U.S
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Council needs to forward plan and t
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small trailer loads and a boot of t
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ates then services and facilities m
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‐ I do not want to see any loss o
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In my view, Shoalhaven City Council
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esulting in a significant shortfall
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to expect that ratepayers can just
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On an interesting point, the Common
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You need to concentrate on the prio
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I would also think that properties
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Appendix 4 ‐Shoalhaven Survey - I
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Better than I need Really good Good
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11. Based on the image shown below,
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14. Do you agree that Council shoul
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Path in "fair" condition Path in "g
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Strongly agree Agree Can’t say Di
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I n s i g h t f o r B u s i n e s s
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Tables and figures Table 1. Sample
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Key Recommendations The research ha
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Background The State Government’s
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other services. In addition to its
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Introduction At the Shoalhaven City
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Table 1. Sample profile Gender % n
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2.3 Community Strategy Plan awarene
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2.4 Perceptions towards Council’s
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The regression model explained 28%
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Table 4. Recommended ways to raise
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2.5 Council’s new rates proposal
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Figure 7. Support levels - rate-pay
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A second set of motivations include
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The regression model revealed inter
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2.5.6 Services to be reduced / elim
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Respondents could not suggest any p
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Figure 12. Usefulness of Council se
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eserves, which residents also find
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2.8 Residents’ view of Council’
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3.1 Factor Analysis Before building
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3.2 Community management path model
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Figure 15. Path model - Effect size
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3.2.2 Management of Shoalhaven’s
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Appendix A: Improvement areas in th
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Page 172 and 173: Showground neglected needs more mai
Page 174 and 175: Appendix B: Improvement areas in th
Page 184 and 185: Appendix C: Sample Age/Sex Weightin
Page 186 and 187: Hi All, Enclosed is the Your Rates,
Page 188 and 189: Why do we need a rates rise ? The f
Page 190 and 191: Services and facilities may need to
Page 192 and 193: area that the development is locate
Page 194 and 195: The following table demonstrates ho
Page 196 and 197: 4. How much will my rates increase?
Page 198 and 199: 13. What about all the new developm
Page 200 and 201: Council has some important decision
Page 202 and 203: Shoalhaven City Council CSP Review
Page 204 and 205: CSP Review Project Shoalhaven City
Page 206 and 207: Media Coverage including Social Med
Page 208 and 209: Berry - Outdoor stall Bendalong - O
Page 210 and 211: good 21 to 25 Demographic questions
Page 212 and 213: CSP Review Webpage Over the past 3
Page 214 and 215: Feedback Analysis Main issues raise
Page 216 and 217: Prosperous Community Natural Enviro
Page 218 and 219: Question What do you see as the imp
Page 220 and 221: What could be done about it in the
Page 224 and 225: Community and Stakeholder Response
Page 226 and 227: Natural Environment Effective Gover
Page 228 and 229: Citizens and stakeholders represent
Page 230 and 231: Linked to the Community Strategic P
Page 232 and 233: Appendix B: Postcards General postc
Page 234 and 235: 4. Further to the above, please pro
Page 236 and 237: Car parks 3. Please rank the f
Page 238 and 239: Good enough Not good enough 9. Ba
Page 240 and 241: 12. Based on the image shown below,
Page 242 and 243: 16. Do you agree that Council shoul
Page 244 and 245: 20. Do you agree that Council shoul
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Page 256 and 257: Appendix H: Infrastructure survey -
Page 258 and 259: 70% % of Respondents 'Strongly Agre
Page 260 and 261: Shoalhaven City Council CSP Review
Page 262 and 263: CSP Review Project Shoalhaven City
Page 264 and 265: Community Feedback Email, Voicemail
Page 266 and 267: a wide ranging engagement strategy
Page 268 and 269: advantages and natural qualities" D
Page 270 and 271: D13/859 80 K Other Fails to actuall
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Governance Handbook". D13/840 94 D1
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D13/859 80 D13/859 80 D13/859 80 F
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D13/867 47 AD Strategi es 3.08 shou
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D13/842 87 B Structur e Document la
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D13/842 97 F Structur e Measures in
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D13/857 18 M Objecti ves Many of th
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D13/653 61 D13/842 87 B H Other Oth
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D13/857 18 J Other The Plan refers
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D13/857 27 B Other On engagement, i
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D13/859 80 C Other Accompanying doc
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D13/867 47 N Other Monitoring the C
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D13/683 53 A Strategi es Document v
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D13/801 82 B Strategi es Relevance
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D13/842 87 D13/842 87 L M Strategi
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D13/846 60 A Strategi es There are
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D13/857 18 D13/857 18 G H Strategi
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D13/859 80 D13/867 47 I AE Strategi
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CSP Strategies see also response on
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the Plan. KRAs should be restored t
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D13/867 47 F Structur e No measure
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Citizens and stakeholders represent
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Linked to the Community Strategic P
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IPART REPORT • Premier, Mike Bair
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IPART REPORT 4
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IPART REPORT • Consulted with all
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Upper House Inquiry • • http://
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Financial Performance 2015/16 • 1
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CCB Letter Independent review forwa
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CCB Letter Efficiency - outlined on
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IPART Review of Rating System IPART
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TCorp • The Council has a mainten
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Information to Incoming 2012 Counci
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Current proposal • 2 x 11.5% rate
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• Building and Infrastructure Ass
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Special rates fund Maintenance - pr
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• The average score (4.9 out of 1
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Other Revenue Measures • Fees and
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Council Municipality of Hunters Hil
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Asset remaining and useful life •
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Example of Building Ison Park - Spo
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Asset Valuation $45,000,000 3% Asse
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Road funding required • 1400kms o
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Condition of Roads Condition Distri
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Appendix 12 - Guestbook posts
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educe costs. How can council have t
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a feel for community opinion. Whils
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attended the Lake Wollumboola Flood
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PRELIMINARY THOUGHTS OF SHOALHAVEN
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a strategy designed to raise rates
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Special Rate Variation Community Engagement Report - Shoalhaven City Council

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