Special Rate Variation Community Engagement Report - Shoalhaven City Council

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The EHQ page “Your Rates, Everybody's Future” has had: 1,393 page views 974 visits 42 Quick Poll responses 35 Survey responses 16 Guestbook responses Participant Summary As of 10 February 2017: 974 participants were “aware” 349 participants were “informed”; and 70 participants were “engaged”. 6.2.6 Electronic Alerts and Electronic Mail Council has a weekly electronic direct mail out to over 1662 people. Examples of this direct mail is provided at Image 10. Key messages conveyed included: The availability of information on the rates proposal both online and hard copy Outline of the rates proposal, what it means for the community and their opportunity to have their say Reminder for opportunities to get involved A full outline of Councils decisions , next steps and further opportunities for engagement 32
Image 10- Copies of “In Your Neighbourhood News” Council also distributes a direct newsletter to all of our 25 CCBs a number of newsletters were sent throughout all phases of the engagement process which contained information about: The fit for the future requirements Key ways in which money would be spent Current projects of Council Seeking feedback from the community about the merger proposal and rates proposal Their opportunity to have their say and the availability of resources 6.2.7 Social Media Facebook was used to convey information to our community throughout the engagement process. A total of 8 social media posts were made, a summary of these posts is provided in table 3. Copies of these posts and the comments made by the community are provided as Appendix 2. Many of these posts were also shared on the Shoalhaven News Facebook site which has over 21,857 members. This site is a key community page where most news, information about the Shoalhaven can be found. Councillors where actively engagement on this site and providing feedback answering questions of the community. A summary of the posts provided during the engagement process are provided in Table 3 below. Post Summary of content Reach 33
Page 2 and 3: Contents 1 Introduction ...........
Page 4 and 5: Appendix 9 - CCB Executive Meeting
Page 6 and 7: period 2017/18 and 2018/19. There w
Page 8 and 9: 3 Identifying Community Needs and E
Page 10 and 11: Extensive promotion of the workshop
Page 12 and 13: Media Release ‐15 November 2012 C
Page 14 and 15: Graph 1- Percentage of respondent
Page 16 and 17: Graph 6-Rating v Criticality 4.2 Co
Page 18 and 19: 5 Community Engagement- Fit for the
Page 20 and 21: Image 2- Merger proposal brochure 5
Page 22 and 23: Image 4- “On the Move”-July Edi
Page 24 and 25: Image 6-Neighbourhood News-October
Page 26 and 27: the merger proposal. A number cited
Page 28 and 29: copies of information with them and
Page 30 and 31: The site was updated throughout the
Page 34 and 35: 25 th October 2016 Ordinary Meeting
Page 36 and 37: The Random Community Phone Survey u
Page 38 and 39: 7 Community Feedback 7.1 Random Tel
Page 40 and 41: charges, if it makes Shoalhaven Cit
Page 42 and 43: 7.1.7 Services to be reduced Respon
Page 44 and 45: 2 had a support level of 2 out of 1
Page 46 and 47: Appendix 1 ‐Media Articles and Co
Page 48 and 49: 8 February 2016 ‐ South Coast Reg
Page 50 and 51: 13 October ‐ Milton Ulladulla Tim
Page 52 and 53: Newly elected Greens councillor Nin
Page 54 and 55: 2 February - 2ST - Rate rise decisi
Page 56 and 57: 15 November 2016 56
Page 58 and 59: 58
Page 60 and 61: 60
Page 62 and 63: 1 February 2017, 19:56 62
Page 64 and 65: 64
Page 66 and 67: 1 February 2017 2 February 2017 66
Page 68 and 69: Appendix 3 - Summary of Submissions
Page 70 and 71: I volunteer for St. Vincent de Paul
Page 72 and 73: 5% every year for 7 years (plus rat
Page 74 and 75: Vincentia Residents and Rate Payers
Page 76 and 77: establish a Citizen’s Jury as rat
Page 78 and 79: more and more why Trump won the U.S
Page 80 and 81: Council needs to forward plan and t
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small trailer loads and a boot of t
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ates then services and facilities m
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‐ I do not want to see any loss o
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In my view, Shoalhaven City Council
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esulting in a significant shortfall
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to expect that ratepayers can just
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On an interesting point, the Common
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You need to concentrate on the prio
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I would also think that properties
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Appendix 4 ‐Shoalhaven Survey - I
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Better than I need Really good Good
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11. Based on the image shown below,
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14. Do you agree that Council shoul
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Path in "fair" condition Path in "g
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Strongly agree Agree Can’t say Di
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I n s i g h t f o r B u s i n e s s
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Tables and figures Table 1. Sample
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Key Recommendations The research ha
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Background The State Government’s
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other services. In addition to its
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Introduction At the Shoalhaven City
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Table 1. Sample profile Gender % n
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2.3 Community Strategy Plan awarene
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2.4 Perceptions towards Council’s
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The regression model explained 28%
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Table 4. Recommended ways to raise
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2.5 Council’s new rates proposal
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Figure 7. Support levels - rate-pay
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A second set of motivations include
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The regression model revealed inter
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2.5.6 Services to be reduced / elim
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Respondents could not suggest any p
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Figure 12. Usefulness of Council se
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eserves, which residents also find
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2.8 Residents’ view of Council’
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3.1 Factor Analysis Before building
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3.2 Community management path model
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Figure 15. Path model - Effect size
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3.2.2 Management of Shoalhaven’s
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Appendix A: Improvement areas in th
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Page 168 and 169:
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Showground neglected needs more mai
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Appendix B: Improvement areas in th
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Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Appendix C: Sample Age/Sex Weightin
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Hi All, Enclosed is the Your Rates,
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Why do we need a rates rise ? The f
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Services and facilities may need to
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area that the development is locate
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The following table demonstrates ho
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4. How much will my rates increase?
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13. What about all the new developm
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Council has some important decision
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Shoalhaven City Council CSP Review
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CSP Review Project Shoalhaven City
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Media Coverage including Social Med
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Berry - Outdoor stall Bendalong - O
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good 21 to 25 Demographic questions
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CSP Review Webpage Over the past 3
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Feedback Analysis Main issues raise
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Prosperous Community Natural Enviro
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Question What do you see as the imp
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What could be done about it in the
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discount on your rates when you pay
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Community and Stakeholder Response
Page 226 and 227:
Natural Environment Effective Gover
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Citizens and stakeholders represent
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Linked to the Community Strategic P
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Appendix B: Postcards General postc
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4. Further to the above, please pro
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Car parks 3. Please rank the f
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Good enough Not good enough 9. Ba
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12. Based on the image shown below,
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Page 244 and 245:
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45
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47
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49
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51
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53
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Appendix H: Infrastructure survey -
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70% % of Respondents 'Strongly Agre
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Shoalhaven City Council CSP Review
Page 262 and 263:
CSP Review Project Shoalhaven City
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Community Feedback Email, Voicemail
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a wide ranging engagement strategy
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advantages and natural qualities" D
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D13/859 80 K Other Fails to actuall
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Governance Handbook". D13/840 94 D1
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D13/859 80 D13/859 80 D13/859 80 F
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D13/867 47 AD Strategi es 3.08 shou
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D13/842 87 B Structur e Document la
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D13/842 97 F Structur e Measures in
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D13/857 18 M Objecti ves Many of th
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D13/653 61 D13/842 87 B H Other Oth
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D13/857 18 J Other The Plan refers
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D13/857 27 B Other On engagement, i
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D13/859 80 C Other Accompanying doc
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D13/867 47 N Other Monitoring the C
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D13/683 53 A Strategi es Document v
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D13/801 82 B Strategi es Relevance
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D13/842 87 D13/842 87 L M Strategi
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D13/846 60 A Strategi es There are
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D13/857 18 D13/857 18 G H Strategi
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D13/859 80 D13/867 47 I AE Strategi
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CSP Strategies see also response on
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the Plan. KRAs should be restored t
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D13/867 47 F Structur e No measure
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Citizens and stakeholders represent
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Linked to the Community Strategic P
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Appendix 9 - CCB Executive Meeting
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IPART REPORT • Premier, Mike Bair
Page 320 and 321:
IPART REPORT 4
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IPART REPORT • Consulted with all
Page 324 and 325:
Upper House Inquiry • • http://
Page 326 and 327:
Financial Performance 2015/16 • 1
Page 328 and 329:
Appendix 10 - CCB Executive Meeting
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CCB Letter Independent review forwa
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CCB Letter Efficiency - outlined on
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IPART Review of Rating System IPART
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TCorp • The Council has a mainten
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Information to Incoming 2012 Counci
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Current proposal • 2 x 11.5% rate
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• Building and Infrastructure Ass
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Special rates fund Maintenance - pr
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• The average score (4.9 out of 1
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Other Revenue Measures • Fees and
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Council Municipality of Hunters Hil
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Asset remaining and useful life •
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Example of Building Ison Park - Spo
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Asset Valuation $45,000,000 3% Asse
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Road funding required • 1400kms o
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Condition of Roads Condition Distri
Page 498 and 499:
Appendix 12 - Guestbook posts
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educe costs. How can council have t
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a feel for community opinion. Whils
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attended the Lake Wollumboola Flood
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PRELIMINARY THOUGHTS OF SHOALHAVEN
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a strategy designed to raise rates
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Special Rate Variation Community Engagement Report - Shoalhaven City Council

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