Management Resources Guide

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GLOBAL LEARNING FOR A GLOBAL AUDIENCE How You Will Stand to Benefit as an Organisation You will comprehend how to create a strategy that can be implemented, and learn to articulate your strategy to be understood and appreciated. Benefits as reported by previous course attendees include: Learning how to establish organisational objectives to enhance growth and implement the strategy to achieve buy-in from major stakeholders. How to constantly evaluate the external and internal environments and modify your strategy according to arising needs. Understanding how to develop the necessary actions, teams, processes, and evaluation tools needed to manage strategy and the change that happens as a result. How to integrate and link various components of management to make informed decisions. You will be exposed to the leading concept of behavioural economics and its impact on strategic thinking. You will recognise the psychological factors of your environment and how it affects group dynamics. Who Benefits from this Course? This course is specifically designed to take leaders and accomplished managers and improve their strategic thinking and strategy planning. People of varying skill levels up to and including CEOs and board members from many different industry verticals attend the course. Both the individuals and the companies sending them on the course experience the benefits of the training. This course is recommended for: Experienced Managers taking on new responsibilities Senior Staff and Role Models Team Leaders & Supervisors Senior Management Executive Management Department Heads C-suite executives Board members Business owners We customise- the course to every level and audience depending on your requirements. How is this Course Delivered? After an initial consultation with your organisation, we will assess the objectives, goals, and the desired business results you need. We then customise the training. You will save your organisation's time, resources and money by us coming to you and delivering the training at your premises or a location determined to be ideal for your needs and desired outcomes. The Strategy Unwrapped training course, based on your requirements, ranges from two to three days. How many Delegates can Attend? Typically, we suggest a maximum of 40 people from your organisation attend the training at any one time. This limit is suggested because of the hands on nature of the training and the individual feedback given to each person attending the training. Larger groups can be accommodated, however, and we can structure the training to best meet your requirements. 25
Management Training Art of Conflict Management How to Effect Successful Resolutions in Companies, Organisations, and Teams All programs are designed, written and produced to your organisation’s specific requirements. What You Will Learn Conflict occurs in all human relationships. Mishandled, it harms individuals, interpersonal relationships, organisations, communities, and nations. Handled well, it helps identify and solve problems and build stronger, deeper relationships. Throughout human history, cultures, governments, tribes, and organisations have developed mores and rules for handling conflict with the intention of limiting the harm conflict can do and securing the benefits of stable and productive relationships. In this course you will make a concerted effort to understand conflict better and develop helpful ways to manage it. You will study different conflict styles, some much more effective than others, and describe specific ways to manage conflict and negotiate agreements more successfully—with less damage and more gain. You will look at the pivotal role of managers in dealing with conflict in the workplace and devote time to understanding how and where to get and give help in managing conflicts. Throughout the learning of this course, you will understand that conflict in organisations is normal and inescapable. Knowing that, conflict is an opportunity to understand opposing preferences and values. It’s energy that can either help or damage your organisation and your people. Unfortunately, if dysfunctional strategies are utilised, some damage is irreversible. For these reasons, The Art of Conflict Management training course is a program that any and all organisations should embrace for all staff. “In itself, conflict is not a problem ... it’s how we handle it that makes the difference.” Every one of our training programs is uniquely designed and tailored to meet your specific circumstances and objectives. Topic Menu includes but is not limited to: Why Conflict Management Matters. The Adversary System. Perception, Perspective, & Punctuation. Managing Multiple and Conflicting Emotions. Multiple, Complex, and Changing Goals. Power—How Much We Need and How to Use It. Conflict Styles. Dysfunctional Conflict Strategies. Principled Negotiation. Preparing and Arranging to Negotiate. Negotiating Conflict Resolutions. How Management Theories Affect Conflict. The Manager's Role in Dealing with Conflict. Helping Others Manage Conflict. Moral and Cultural Conflicts. Managing Conflict's Aftermath. Conflict Management—A Success in Progress. 26
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GLOBAL LEARNING FOR A GLOBAL AUDIEN
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MENTORING & COACHING For those who
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PROFESSIONAL SPEAKING In his presen
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ENGAGE RIC WILLMOT TO BE A MEMBER O
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ABOUT RIC WILLMOT Ric Willmot assis
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HOW TO ENGAGE RIC WILLMOT & EXECUTI
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