Management Resources Guide

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GLOBAL LEARNING FOR A GLOBAL AUDIENCE Blue Ocean Strategy — Understanding and using it for your organisation An example of defying the odds. Red versus Blue. Blue Oceans are nothing new. Why do some companies still focus on Red Oceans? A shift in mindset. Build an Innovation Engine in 90 Days — How to establish a system for creating innovation using a lean process The minimum viable innovation system. Define your innovation buckets. Zero in on a few opportunities. Can You Say What Your Strategy Is? Form a small development team. Metrics. — It’s impossible to execute a strategy if you don’t know what it is Gaining clarity. The Strategy Statement. Strategic Intent. Objective. Create a way to shepherd projects. Scope. Competitive Advantage. The Sweet Spot. Get the words right. Get Your Team to Do What It Says It’s Going to Do — If-Then Planning There’s only a 50% success rate of intention to action. What stands in our way? Closing the gap. Steps to creating an If-Then Plan. Goals and objectives. Hidden Traps in Decision Making — The traps that affect our results and outcomes The Anchoring Trap. We prefer things to stay the same. Sunk Cost Bias. Confirmation Bias. Overconfidence. The way we state the problem influences our decision. Padding estimates doesn’t pay off. Previous experiences impact future decisions. 67
MANAGEMENT RESOURCES GUIDE How <strong>Management</strong> Teams Can Have a Good Fight — Managing conflict in teams Focus on facts. Find a sense of humour. Multiply the alternatives. Balance the power structure. Create common goals. Seek qualified consensus. How Netflix Reinvented HR — Changing what HR does to be more relevant Stellar talent and stellar success. Hire only grown-ups. Cheerleading doesn’t improve the morale. International Negotiations — Cross-cultural negotiations Tailor the way you express disagreement. Know when to hold and when to call. How does their culture build trust? Tell the truth about performance. What skills will your team need in six months? Create your culture, your way. Avoid the binaries. Understand the role of contracts. Have someone who understands the other culture. Know Your Customers’ “Jobs to Be Done” — How to identify new opportunities Jobs aren’t only tasks—they involve experiences. Circumstances versus characteristics. Look for more solutions. Social and emotional dimensions. Aligning processes. How can you uncover jobs to be done? Leading the Team You Inherit — The challenge of leading an established team 3 Steps to Team Transformation. Explain what you’re looking for. Zero in on critical roles. Urge high-performance behaviour. Alignment with a clear purpose. Rethink how people work. Accelerate team development. 68
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Tools and Resources by Ric Willmot
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CONTENTS WHY INVEST IN LEARNING & D
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WHY INVEST IN LEARNING & DEVELOPMEN
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GLOBAL LEARNING FOR A GLOBAL AUDIEN
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EXECUTIVE WISDOM IN-HOUSE TRAINING
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Management Resources Guide

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