Management Resources Guide

More documents

Info

GLOBAL LEARNING FOR A GLOBAL AUDIENCE How You Will Stand to Benefit as an Organisation In business we need to sustain relationships with others in order to get what we think we need and want from our work. To do this, we use a collection of behaviours described as communication skills. And, although we use them every day in our lives, we are often unaware of how they develop and function. This course provides a theoretical and practical survey of the ideas behind, and the practices of, effective communication. Business benefits as reported by previous course attendees include: Improved ethical communication skills makes you and your organisation more successful. We overview useful communication and learn to create and sustain relationships; control our automatic response to dealing with differences, disagreements, or disorder. You will learn that seeing what's real and right in front of us—and responding (communicating) accordingly—is not as easy as we think. How to achieve corporate goals through excellent communication techniques for the organisation’s profit and benefit. The video sessions are incredibly informative. People can see how others see them, and also become aware of personal traits and idiosyncrasies that may negatively impact outcomes. Who Benefits from this Course? This course is for anyone in organisational life who wishes to improve their strategies and techniques in communicating positively. People of varying skill levels up to and including CEOs and board members from many different industry verticals attend the course. Both the individuals and the companies sending them on the course experience the benefits of the training. This course is recommended for: Sales and Business Development Staff Customer service and Care Personnel Senior Staff and Role Models Team Leaders & Supervisors Senior Management Executive Management Department Heads C-suite executives Board members Business owners We customise- the course to every level and audience depending on your requirements. How is this Course Delivered? We fine-tune and customise this program for your organisation’s training needs. You will save your organisation's time, resources and money by us coming to you and delivering the training at your premises or a location determined to be ideal for your needs and desired outcomes. The Effective Communication Skills training course, based on your requirements, ranges from two to three days. How many Delegates can Attend? Typically, we suggest a maximum of 24 people from your organisation attend the training at any one time. This number will need to be reduced if your organisation includes the video-recording assessment segment. Larger groups can be accommodated, however, and we can structure the training to best meet your requirements. 39
Management Training Master Class: Critical Business Skills for Success Learning the business execution techniques of stars like: Amazon, Apple, Nike & Starbucks All programs are designed, written and produced to your organisation’s specific requirements. What You Will Learn The world is full of great business ideas—products and service concepts that hold immense promise for businesses and the customers they serve. Still, what is the value of a great idea? It amounts to little if a business cannot execute? In this course, you will be exploring the ways in which successful firms like Amazon, Apple, Nike, Southwest, Starbucks, and others take great ideas from concept to reality by way of operational excellence. You will explore the fundamental aspects of operations that translate into winning techniques, covering such essential topics as supply management, distribution and logistics, and performance measurement. You’ll consider how companies can leverage both internal and external resources to extend their reach in the market and ensure profitability. In today’s hyper-competitive market environment, organisations are seeking to implement processes that create the highest value for the business and its customers. Throughout this Master Class, you will explore how organisations of all kinds can achieve optimal outcomes through implementation of management methods based on lean thinking. You will also see that operations are instrumental as a value generator and competitive differentiator in every business, ensuring that the right products and services are available in the right form and quantity at the right place and time—and at a competitive price. You will come to realise during the course that operations management touches virtually every facet of our everyday existence and ensures our quality of life. The course covers the area of facts and figures, which show how effectively any organisation is fulfilling its strategic mission and operating objectives by providing critical financial information. You will learn more about ratio analysis, a useful tool that allows us to use financial statements to evaluate an organisation’s profitability, efficiency, liquidity, and risk, while allowing comparisons to other organisations, including competitors. You also discuss the breakeven analysis, rick/return, and more. You will explore such topics as career success and survival, the critical nature of leadership, the importance of great interpersonal skills and emotional intelligence, and effective communication with co-workers and employees. You will work on marketing strategy and marketing tactics. These topics include products and services, branding, pricing, and communications, including advertising, social media, and word of mouth. Marketing done well is the basis on which companies grow, innovate, and fend off competition. The course is designed to provide you with the tools you need to understand marketing and make sound marketing decisions. Every one of our training programs is uniquely designed and tailored to meet your specific circumstances and objectives. 40
Page 2 and 3: The Executive Wisdom Management Res
Page 5 and 6: Tools and Resources by Ric Willmot
Page 8 and 9: CONTENTS WHY INVEST IN LEARNING & D
Page 10 and 11: WHY INVEST IN LEARNING & DEVELOPMEN
Page 12 and 13: GLOBAL LEARNING FOR A GLOBAL AUDIEN
Page 22 and 23: EXECUTIVE WISDOM IN-HOUSE TRAINING
Page 90 and 91: TYPICAL CLIENT RESULTS Here are som
Page 96 and 97: MENTORING & COACHING For those who
Page 98 and 99:
GLOBAL LEARNING FOR A GLOBAL AUDIEN
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
PROFESSIONAL SPEAKING In his presen
Page 108 and 109:
BONUS MATERIALS 99
Page 110 and 111:
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
Page 120 and 121:
ENGAGE RIC WILLMOT TO BE A MEMBER O
Page 122 and 123:
SOME OF OUR CLIENTS 113
Page 124 and 125:
ABOUT RIC WILLMOT Ric Willmot assis
Page 126:
HOW TO ENGAGE RIC WILLMOT & EXECUTI
show all

Management Resources Guide

Create successful ePaper yourself

Delete template?

Save as template?