Management Resources Guide

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GLOBAL LEARNING FOR A GLOBAL AUDIENCE Role of the C-suite: Examining the efforts of the C-suite helps CEOs and boards of companies with ineffectual structures determine the best organisational model for their firm. The C-suite must be "fit for purpose," with roles aligned to the company's business profile, strategy and leadership style. Executive Wisdom's focus is on value-added: Effectiveness is 90 percent of the game—making certain the right decisions get made by the right people at the right time. Efficiency is critical but secondary. Talent management and leadership supply: No company can turn in a great performance without great people. High performers learn to assess their talent pipeline, deploy their most promising people more efficiently in critical decision areas and reduce their demand for scarce skills. Measures and incentives: Executive Wisdom helps companies create dynamic performance measurement with a focus on what matters to the business. We review business performance and help companies devise tailored compensation systems that will reward actions and behaviours that advance the organisation's goals and drive decision effectiveness. High-performance culture: Company culture is at the heart of competitive advantage because it determines how things are done and how people behave. It is the hardest thing for competitors to copy. High performers create an environment with a unique passion for performance—so that people make the right decisions wherever they reside in the business. Change management: Change is tough and always has been. Organisational change is a particularly emotional process—often a source of tension and insecurity. "Will I still have a job?" "What will it be?" We help companies account for these sensitivities with clear communications and solid engagement plans to motivate people. Our approach draws from experiential learning about what actions make change stick. We help deliver "fast wins" by anchoring change in customer and marketplace needs and by tackling changes in parallel, and enduring success by building organisation alignment and avoiding ambiguity around critical roles and decision processes. Leadership behaviours and alignment: Leadership behaviours are one of the critical "soft" elements that research shows are most important in determining an organisation's decision effectiveness and thus its performance. Sometimes, however, a company's leadership behaviours and decision style will have to change—adapting to a different strategy or perhaps the arrival of new leaders. The key to changing behaviours is reaching agreement on the desired style, and then defining and demonstrating the required practices. Management process redesign: Well-executed processes are essential to a company's performance. Executive Wisdom's practical, structured approach to management processes helps drive faster, better decisions, more productive meetings, and efficient execution. We work with clients to develop tailored management practices and build the skills and behaviours that lead to enduring results. Operations How much better, faster or smarter could you do what you do? Executive Wisdom helps you reimagine your operations to unlock growth, lower costs and unleash your strategy. Our operations consulting experts have collaborated on over 130 projects providing a wealth of experience and real-world knowledge on achieving operational excellence. 77
MANAGEMENT RESOURCES GUIDE What We Offer: We deliver tailored, actionable and pragmatic operational offerings. Lean Six Sigma: Reap the benefits of faster processes with lower waste and higher qualities. Service Design & Operations: Consistently deliver the customer promise at the right cost across service channels. Our work is anchored on Ric Willmot's in-depth knowledge and proven approaches to change management. Performance Improvement & Results Delivery Traditional change management has been around for decades, but is the same old approach enough to make a difference? More than 70 percent of major change efforts fail. Executive Wisdom's approach helps clients overcome the odds by predicting, measuring and managing the risk associated with change management from day one. The result: unparalleled support from strategy to implementation that delivers sustained results. What We Offer: Coaching and Capability: To improve your organisation’s capacity for change and deliver the results of change programs. Transformation Consulting: Reenergise stalled or struggling transformations, helping you achieve full potential results. Center for Business Excellence: Unleash the collective power of your people to deliver innovative insights, cohesive teams and faster results. Organisational Culture Change: Prioritise the behaviours that matter most to your organisation’s change program and inspire their adoption throughout the company, from the frontline to the executive suite. Inspire & Rewire: Coaching and developing senior leaders and teams to ensure that their shared purpose is reflected in the way they work with the broader organisation. Change Management Consulting: Executive Wisdom offers specialised tools to support leaders through change management programs and transformations. Accelerated Financial Transformation: Rapidly identify and capture revenue and cost savings opportunities when you urgently need a financial turnaround. Complexity Management: Reduce all forms of complexity to unlock value and turbocharge growth, agility and competitiveness. 78
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CONTENTS WHY INVEST IN LEARNING & D
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WHY INVEST IN LEARNING & DEVELOPMEN
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GLOBAL LEARNING FOR A GLOBAL AUDIEN
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EXECUTIVE WISDOM IN-HOUSE TRAINING
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Page 124 and 125: ABOUT RIC WILLMOT Ric Willmot assis
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Management Resources Guide

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