Management Resources Guide

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GLOBAL LEARNING FOR A GLOBAL AUDIENCE Make Time for Work That Matters — Increasing personal productivity and efficiency Think more deliberately. Find the 25%. Identify low-value tasks. Making Exit Interviews Count — How to achieve strategic benefits Why are Exit Interviews ineffective? Start at the end and work back. Create lifelong advocates for your organisation. Managers Becoming Leaders — Stepping into your first leadership role Get out of your comfort zone. Moving from Analyst to Integrator. Let go of the tactical issues. Marketing Myopia — Your product is NOT your business There’s no such thing as a growth industry. Focus on customers’ needs, not your capabilities. Navigating the Cultural Minefield — You’re now a small part of a global village Communication-Context. Evaluating one another. Points of persuasion. Decisions, decisions, no decisions. Drop, delegate, or redesign. What should you be doing instead? Commit. Defining Who, When, and How. Rules of engagement. After the Interview. Think in terms of systems. Problem solver to agenda setter. Becoming a diplomat. Growth is NOT guaranteed. There will always be a substitute. Mass production won’t protect you. An overemphasis on R&D. It’s a matter of trust. Scheduling time: “Just a suggestion.” Old habits die hard. One size does not fit all. 69
MANAGEMENT RESOURCES GUIDE Reinventing Performance <strong>Management</strong> — Focus on the future not the past The Review Process is a Time Sink. Ratings are mostly a reflection of the reviewer. Finding a better system. Reward good performance. See performance clearly. Future Focus. A shift in approach. Reinventing Your Business Model — Elements of success Why is reinventing your business model so difficult? Elements of a successful business model. Customer Value Proposition. Profit Formula. Do you need a new model? Opportunities and Needs. Be patient for growth — but impatient for profit. Saving Rookie Managers From Themselves — Identifying and correcting problems What got you here, isn’t going to get you there. Delegation. Support from above. Set-Up-To-Fail Syndrome — How managers unwittingly undermine their direct reports Micromanagement signals low expectations. The In-Crowd versus the Out-Crowd. Tight controls dampen motivation. Gaining the right context. Six Habits of Merely Effective Negotiators — Ways to increase your effectiveness as a negotiator . Neglecting the other party. Emotion versus Economics. Positions versus Interests. Projecting Confidence. The big picture. Giving Feedback. Symptoms versus Cause Gap analysis. The new path forward. Honest communication. Prevention is the best option. Differences can open the door. BATNA. Skewed vision: Biases . 70
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The Executive Wisdom Management Res
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Tools and Resources by Ric Willmot
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CONTENTS WHY INVEST IN LEARNING & D
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WHY INVEST IN LEARNING & DEVELOPMEN
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GLOBAL LEARNING FOR A GLOBAL AUDIEN
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EXECUTIVE WISDOM IN-HOUSE TRAINING
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Management Resources Guide

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