Head of Delegation Manual - Special Olympics

SOWSG ATHENS 2011 HOD Manual – 2 nd edition
the credentials and welcome packs of other members, as well. In that case, they
should present an official document for each Family Member.
Welcome packs will include a Family Handbook with the schedule of games and
family events, as well as other essential information for visitors.
The Family Welcome Center will be open throughout the games from 10:00 to 20:00
beginning on Sunday, June 19th.
Accommodation of Family Members:
It is important to clarify that the accommodation of Family Members is at their own
expense. The GOC is not responsible for covering the costs. Accommodation
bookings may be handled by the official travel agent, appointed by SOI: TCP
Consultants, (43 Voulis Street, Athens 10557, Greece, tel: +302103310106,
+302103310108, fax: +302103310107, website: www.tcpa.gr , email: info@tcpa.gr).
Family Members can use the services of their local travel agents, as well.
There is NO option for a “Host a Family” Program for the Special Olympics World
Summer Games ATHENS 2011.
Family Hospitality:
Family Members will have designated hospitality areas in all venues referred to as
Family Lounges. This is the place where Family Members can meet with other Family
Members, including Global Family Leaders. They can also gain information about the
Special Olympics and the ATHENS 2011 Games. Family Lounges will operate during
competition hours at all Competition Venues.
Furthermore, Family Members have access to the Family Center, a central place in
the city center. It is located on Vasilissis Olgas avenue, opposite Zappeion Megaron.
The Family Center is the place where Families can meet with each other, get free
refreshments and receive information about the Games from 10:00 to 19:00.
Family Members Access to Athlete:
Family Members who wish to meet the athletes should contact the Coaches or
Delegates directly. If, however, some Family Members do not have access to the
coaches, they can contact Family Services at the Family Lounges and fill in a
“Meeting an Athlete” request form. Family Services will forward the form to the
Coaches/ Delegates. It is important to note that Family Services is not responsible for
arranging the meeting but for assisting Family Members in contacting the Coaches/
Delegates. If the Coach/ Delegate disagree with the meeting, the role of Family
Services is only to pass this information on to Family Members.
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