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Interlude - Index of

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174 | Grown-Up Company<br />

from? Where are we going? Mostly I want to keep NetApp<br />

headed in the right direction and make sure it is a healthy place<br />

for people to work. After three or four years, we completed<br />

almost all the goals in our first Future History, so I wrote a second<br />

one. I recently met Gary Hamel and read his book, The<br />

Future <strong>of</strong> Management, about companies that reinvent the way<br />

they are run, and that’s got me thinking about how NetApp<br />

should change. In addition, Dan and Tom are both about ten<br />

years older than me, and we need to ensure a smooth transition<br />

as they retire and the next generation <strong>of</strong> leaders takes<br />

over. There is plenty <strong>of</strong> work for a chief philosophy <strong>of</strong>ficer.<br />

I am happier without so many people reporting to me. I<br />

don’t like being the boss <strong>of</strong> people; I’d rather figure out what<br />

ought to happen and then convince people from the side. Here’s<br />

a personal preference that I can’t explain: in a medieval kingdom,<br />

I’d rather be the king’s trusted and influential adviser than<br />

be the king himself. However, I don’t regret my time running<br />

engineering. Without the experience <strong>of</strong> managing large budgets<br />

and many people, I wouldn’t be qualified for my current role in<br />

a company our size. That was a valuable era for me.<br />

Perhaps this willingness to keep reevaluating my personal<br />

role is what has allowed me to remain at NetApp—contributing<br />

positively, I like to think—long after most founders give<br />

up or are fired.<br />

Sometimes people ask me, “What does it feel like to have<br />

built such a large company?” My response is that I didn’t build<br />

it. It was more like planting a seed. Suppose you planted an<br />

acorn, and then twenty years later you have a large oak tree.<br />

How would you feel if someone asked, “What did it feel like<br />

to build that tree?” Sure, you planted it, maybe watered it and

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