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54 | Beginnings<br />
so fast?” Dan replied, “In this case, I’m more afraid <strong>of</strong> the<br />
reputation I’ll get if I don’t.” The rest were less urgent, but<br />
within a year Dan had replaced everyone on his staff except<br />
Tom Mendoza, James Lau, and me. At that point, James and<br />
I focused on technology and strategy but didn’t manage any<br />
other people.<br />
Going public is a tricky transition: from private company,<br />
whose shares are owned by a handful <strong>of</strong> employees, angels,<br />
and VCs, to public company, whose shares are listed on a stock<br />
exchange so that anyone with a Schwab account can buy them.<br />
You start the process by hiring an investment bank. Helping<br />
private companies go public is one <strong>of</strong> their businesses. They<br />
find lots <strong>of</strong> institutional investors, like pension funds and<br />
mutual funds, to buy the shares, and they help you file amazing<br />
amounts <strong>of</strong> paperwork with the SEC and other government<br />
agencies.<br />
I was excited to go along on the road show, which is a trip<br />
before the initial public <strong>of</strong>fering—the IPO—to line up institutional<br />
investors. The meetings we had were surprisingly similar<br />
to sales calls I’d been on to sell storage systems, except the<br />
product we were selling was shares in our company. A salesman<br />
from the investment bank was in charge <strong>of</strong> each meeting.<br />
Dan and I were there to answer detailed questions about<br />
“the product,” which was NetApp itself. Most <strong>of</strong> the questions<br />
went to Dan because he was the expert on NetApp’s business<br />
details, but they had me along in case someone had a technical<br />
question about our storage systems. Mostly I watched Dan<br />
give the same presentation thirty times. In one week, we traveled<br />
to Los Angeles, New York, Philadelphia, Wilmington,<br />
Baltimore, Boston, and then New York again, telling our story<br />
five to seven times a day.