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Program Book - Master Brewers Association of the Americas

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I-3<br />

ERAB engaging in putting knowledge on alcohol and health a<br />

step forward<br />

PHILLIPE DE WITTE (1)<br />

(1) Université Catholique de Louvain, Louvain la Neuve, Belgium<br />

The European Research Advisory Board (ERAB) was <strong>of</strong>ficially<br />

launched in 2003 thanks to <strong>the</strong> financial support <strong>of</strong> <strong>the</strong> brewers <strong>of</strong><br />

Europe. Large and small European breweries directly allocate each<br />

year a half-million euro (US$770,000) to support alcohol research;<br />

90% is distributed to research and 10% to administrative costs. This<br />

partnership has succeeded in promoting collaboration between <strong>the</strong><br />

brewing industry and academia. Fur<strong>the</strong>rmore this collaboration has<br />

accomplished <strong>the</strong> preservation <strong>of</strong> <strong>the</strong> independence and integrity<br />

<strong>of</strong> ERAB by maintaining a strict separation between <strong>the</strong> source <strong>of</strong><br />

support and <strong>the</strong> decision to finance <strong>the</strong> most meritorious projects.<br />

ERAB supports projects in <strong>the</strong> fields <strong>of</strong> genetics, liver, cardiology,<br />

epidemiology and neuroscience, as well as in <strong>the</strong> psychosocial<br />

field. The results from research studies granted by ERAB illustrate<br />

<strong>the</strong> pr<strong>of</strong>it <strong>of</strong> such collaboration between industry and academia in<br />

enhancing health and quality <strong>of</strong> life.<br />

Pr<strong>of</strong>essor Phillipe de Witte heads <strong>the</strong> Laboratory <strong>of</strong> Behavioural<br />

Biology at <strong>the</strong> Université Catholique de Louvain. In 1987 he<br />

received a Fulbright Grant to complete a specialization in brain<br />

research at <strong>the</strong> NIH. He has also worked as an invited pr<strong>of</strong>essor<br />

at Washington State University and <strong>the</strong> University <strong>of</strong> Colorado.<br />

He is <strong>the</strong> editor-in-chief <strong>of</strong> Alcohol and Alcoholism and is on <strong>the</strong><br />

editorial advisory board <strong>of</strong> a number <strong>of</strong> leading journals, including<br />

Alcoholism: Clinical and Experimental Research, Addiction<br />

Biology, Alcoologie, Alcohol, and Amino Acids. He was president<br />

<strong>of</strong> <strong>the</strong> European Society for Biomedical Research on Alcoholism<br />

(ESBRA) for two terms (1993–2001) and was <strong>the</strong> president <strong>of</strong><br />

<strong>the</strong> International Society for Biomedical Research on Alcoholism<br />

(ISBRA, 1998–2002). He joined <strong>the</strong> ERAB Advisory Board in<br />

2003 and was succeeded by Pr<strong>of</strong>essor Oliver James as chair on<br />

January 1, 2007. His research interests include pharmacology and<br />

neurobiology <strong>of</strong> addiction, including <strong>the</strong>rapeutics and treatments. He<br />

is a member <strong>of</strong> a number <strong>of</strong> pr<strong>of</strong>essional bodies, including ESBRA,<br />

ISBRA, Société Belge d’Alcoologie (SBA), The Belgian College <strong>of</strong><br />

Neuropsychoparmacology and Biological Psychiatry (BCNBP), and<br />

<strong>the</strong> Société Française d’Alcoologie (SFA), and has published over 200<br />

articles in scientific journals, twice as many abstracts, and books<br />

chapters.<br />

48<br />

I-4<br />

The image <strong>of</strong> ‘wholesomeness’ <strong>of</strong> beer: Challenges and<br />

opportunities for marketing<br />

GORAN ROOS (1)<br />

(1) London Business School, London, UK<br />

The concept <strong>of</strong> wholesomeness has come to beer only recently despite<br />

<strong>the</strong> archaeological and historical evidence to <strong>the</strong> contrary. Beer<br />

must now compete with red wine for <strong>the</strong> accolade <strong>of</strong> having positive<br />

beneficial effects when consumed in moderation. Beer provides far<br />

more opportunities for <strong>the</strong> use <strong>of</strong> functional ingredients and o<strong>the</strong>r<br />

additions than wine. However, sales success depends on a number <strong>of</strong><br />

factors. The first and most obvious problem is understanding what<br />

functionality should be in <strong>the</strong> beer and what, in some countries, is<br />

permitted. The second problem is understanding <strong>the</strong> motivations<br />

<strong>of</strong> customers to drink and to drink a new functional product with an<br />

image <strong>of</strong> wholesomeness. The standard approach used by companies<br />

seeking to design or improve <strong>the</strong>ir products or services is conjoint<br />

analysis. This is in essence a process in which <strong>the</strong> detailed descriptors<br />

<strong>of</strong> a product or service are found, and a measured mapping is<br />

developed to allow candidate products or services to be evaluated.<br />

The problems <strong>of</strong> conjoint analyses are well known and arise even<br />

in well-designed studies. Principal amongst <strong>the</strong>m are respondents<br />

developing simplification strategies with complex products<br />

distorting results, <strong>the</strong> difficulty in reducing stated perceptions<br />

to <strong>the</strong> underlying attributes, <strong>the</strong> difficulty in excluding old brand<br />

loyalties and <strong>the</strong> inability <strong>of</strong> respondents to express clear views on<br />

new categories. This paper describes <strong>the</strong> conjoint value hierarchy<br />

(CVH) approach very briefly and how this approach generates useful<br />

information about products and possible marketing approaches while<br />

not suffering <strong>the</strong> disadvantages <strong>of</strong> traditional conjoint analysis. The<br />

paper draws on three cases in <strong>the</strong> FMCG area. The first case supplies<br />

background on trends in retailing, <strong>the</strong> second uses <strong>the</strong> CVH to gain<br />

a better understanding <strong>of</strong> <strong>the</strong> factors that are important to retailers<br />

at <strong>the</strong> practical level. In <strong>the</strong> third case, <strong>the</strong> CVH is used to evaluate<br />

<strong>the</strong> motivations to drink and <strong>the</strong> factors important in <strong>the</strong> drink. The<br />

results <strong>of</strong> <strong>the</strong>se studies demonstrate that <strong>the</strong> CVH was capable <strong>of</strong><br />

discriminating between <strong>the</strong> key factor in product development and<br />

marketing. With reference to beer, <strong>the</strong> CVH analysis showed that <strong>the</strong><br />

value attributed to a beer by <strong>the</strong> customer is a complex mix <strong>of</strong> factors<br />

and includes <strong>the</strong> social benefits <strong>of</strong> drinking, <strong>the</strong> physical benefits<br />

<strong>of</strong> drinking, product quality, properties <strong>of</strong> <strong>the</strong> drink, an attractive<br />

presentation, a satisfactory buying experience, inducement to drink<br />

and <strong>the</strong> image <strong>of</strong> <strong>the</strong> company. It also showed a clear distinction<br />

between different demographic groups which would allow marketing<br />

teams to target <strong>the</strong>ir efforts more effectively.<br />

Göran Roos is a honorary pr<strong>of</strong>essor at Warwick Business School in<br />

<strong>the</strong> United Kingdom, visiting pr<strong>of</strong>essor <strong>of</strong> innovation management<br />

and business model innovation at VTT Technical Research Centre <strong>of</strong><br />

Finland, and visiting pr<strong>of</strong>essor <strong>of</strong> intangible asset management and<br />

performance measurement at <strong>the</strong> Centre for Business Performance<br />

at Cranfield University. Göran is <strong>the</strong> founder <strong>of</strong> Intellectual Capital<br />

Services Ltd., a leading think tank on methodologies for <strong>the</strong><br />

identification, management, and measurement <strong>of</strong> intangibles and <strong>the</strong><br />

c<strong>of</strong>ounder <strong>of</strong> B+I STRATEGY S.L., a leading strategy consulting firm.<br />

Göran is one <strong>of</strong> <strong>the</strong> founders <strong>of</strong> modern intellectual capital science<br />

and a recognized world expert in this field and a major contributor<br />

to <strong>the</strong> thinking and practice in <strong>the</strong> areas <strong>of</strong> strategy, innovation<br />

management, and business model innovation. Göran has worked as<br />

a consultant in most OECD countries and has served in management<br />

positions in several European- and U.S.-based corporations. He is <strong>the</strong><br />

author and coauthor <strong>of</strong> numerous books and articles on intellectual<br />

capital, innovation management, and strategy, many <strong>of</strong> which have<br />

been recognized with awards.

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