Annual Report 2010 - Knorr-Bremse AG.

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PACCAR quality award
The fact that Bendix Spicer Foundation Brake LLC (BSFB) won a “50 PPM” quality prize from American
manufacturer Paccar is an indication of the company’s success in working towards the “zero defects”
goal laid down by Knorr-Bremse. PPM stands for “parts per million“ and is a common metric used in
manufacturing to refer to the number of defects – or defective units – per million parts examined.
BSFB received the prize in recognition of the fact that fewer than 50 in a million parts delivered were
faulty or defective. This makes Bendix one of a small circle of preferred PACCAR suppliers.
SmarTire among TOP 5 aftermarket products
US industry publication Heavy Duty Aftermarket Journal has named the SmarTire TPMS tire pressure
monitoring system as one of the top 5 aftermarket products of 2010. The criteria for selection are innovation,
customer usefulness and customer retention.
The system, which can be retrofitted to almost any commercial vehicle, monitors the pressure and
temperature of each tire to provide tire status information in real time. If the tire pressure falls below
a set level, the system warns the driver of the potential danger, enabling him to check and if necessary
adjust tire pressure at any time. Continuous monitoring can also have a positive impact on running
costs, as tire pressure influences both tire wear and fuel consumption.
Three supplier awards from Caterpillar
During the year under review Bendix received three awards for quality excellence from commercial
vehicle manufacturer Caterpillar. In the categories OEM air treatment products, remanufactured air
compressors and service parts the company received silver level designation – a status only granted
by Caterpillar to a select group of suppliers.
Bendix regards this achievement as validation of its system of continuous quality improvement. At
the same time it boosts the company’s commitment to supporting Caterpillar with top quality products.