ePolicy Orchestrator 5.0 Installation Guide - McAfee

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3 Restoring McAfee ePolicy Orchestrator Restore remote Agent Handler connections 38 McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide
4 Upgrading 4 ePolicy Orchestrator software You can upgrade specific ePolicy Orchestrator versions of 4.5 and 4.6 software to version 5.0. See Minimum ePolicy Orchestrator upgrade versions for details. Contents Things to do before upgrading Upgrade Compatibility Utility overview Upgrade your ePolicy Orchestrator server Upgrade your ePolicy Orchestrator Cluster server Upgrade your remote Agent Handlers Things to do before upgrading To successfully complete an upgrade, prepare your environment and make sure you have the minimum ePolicy Orchestrator version. Review this content before beginning your upgrade. You need to perform the following tasks: • Review the unsupported products list. • Back up all ePolicy Orchestrator databases. • Back up the entire ePolicy Orchestrator directory. • Disable any remote Agent Handlers in your environment. • Turn off Windows updates before you begin your upgrade. • Make sure that you have read, understood, and complied with the requirements and recommendations detailed in Installation requirements and recommendations before you begin the upgrade. ePolicy Orchestrator version 5.0 must be installed on a 64‐bit platform, unlike previous versions. Minimum ePolicy Orchestrator upgrade versions Only these existing ePolicy Orchestrator versions can upgrade to ePolicy Orchestrator 5.0: • ePolicy Orchestrator 4.5 Patch 6 or later • ePolicy Orchestrator 4.6 Patch 4 or later Supported and unsupported products Review the products ePolicy Orchestrator supports before completing your installation or upgrade. To view an updated list of supported and unsupported products, see one of these KnowledgeBase articles: McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide 39
Page 1 and 2: Installation Guide McAfee ePolicy O
Page 3 and 4: Contents Preface 5 About this guide
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Page 7 and 8: 1 Installation requirements and rec
Page 9 and 10: Installation requirements and recom
Page 15 and 16: 2 2 Installing McAfee ePolicy Orche
Page 17 and 18: Installing McAfee ePolicy Orchestra
Page 31 and 32: 3 3 Restoring McAfee ePolicy Orches
Page 33 and 34: Restoring McAfee ePolicy Orchestrat
Page 35 and 36: Restoring McAfee ePolicy Orchestrat
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Page 41 and 42: Upgrading ePolicy Orchestrator soft
Page 49 and 50: 5 Uninstalling ePolicy Orchestrator
Page 51 and 52: 6 Troubleshooting and log file refe
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Page 59 and 60: Index 32-bit server-class operating

ePolicy Orchestrator 5.0 Installation Guide - McAfee

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