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thesis_Daniela Noethen_print final - Jacobs University

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Intergenerational Knowledge Transfer in Work Teams: A Multilevel Social Network Perspective<br />

Each employee can act as a source and transfer knowledge to every other team colleague<br />

(e.g., knowledge transfer from A to B, KT A to B , with A as source) as well as act as a recipient<br />

and receive knowledge transfer from each of the team colleagues (KT B to A , with A as<br />

recipient).<br />

Following such a design, each knowledge transfer from one employee to another (i.e., each<br />

dyadic transfer) constitutes an observation. Dyadic knowledge transfer is also the unit of<br />

analysis in the research model presented in Figure 4. As mentioned by several authors (Levin<br />

& Cross, 2004; Reagans & McEvily, 2003; van Duijn, van Busschbach, & Snijders, 1999),<br />

this dyadic level of analysis bears the problem of non-independence of observations or data:<br />

Considering Figure 4a, KT A to B will be more similar to KT A to C than to KT C to D , simply<br />

because, in both relationships, the source is the same (A) and influences both transfers in a<br />

specific manner. Using the terminology of multilevel analysis (Bliese, 1998; Hofmann, 1997;<br />

Hox, 2002; Raudenbush & Bryk, 2002), dyads are nested within sources (i.e., employees).<br />

Furthermore, as we do not only look at different dyads and different employees, but also at<br />

different teams and their characteristics, these considerations have to be taken one step further<br />

(see Figure 4b). Following the same line of argument, KT A to B should be more similar to KT C<br />

to D (because both A and C belong to the same team) than to KT E to F . Thus, for our research<br />

model, dyadic knowledge transfer relations are not only nested within employees (sources),<br />

but employees (sources) are also nested within teams.<br />

One statistical solution for the problem of non-independence is multilevel analysis, also<br />

known as hierarchical linear modeling. This method is often used when students are nested<br />

within schools, employees within teams, or several observations across time within one<br />

individual (Bliese, 1998; Hofmann, 1997; Hox, 2002; Raudenbush & Bryk, 2002). The<br />

advantage of multilevel modeling is that it not only allows the analysis of data with a nested<br />

structure, but also enables the simultaneous investigation of effects of independent variables<br />

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