thesis_Daniela Noethen_print final - Jacobs University

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Knowledge retention may be a matter of survival or a secondary concern for your organization today. But for virtually every organization – large or small – reducing the costs of lost knowledge is going to become an increasingly compelling issue. David DeLong, 2004 How can an organization transfer knowledge effectively? The short answer, and the best one, is: hire smart people and let them talk to one another. Davenport and Prusak, 1998
Table of Contents Contents Acknowledgements ................................................................................................................................. 5 General Introduction ................................................................................................................................ 8 Outline ............................................................................................................................................... 13 1. Knowledge, Knowledge Management, and Knowledge Transfer ........................................... 16 1.1. Definitions of Knowledge-Related Terms ............................................................................. 16 1.2. Conclusions and implications for the study design ............................................................... 28 1.3. Positioning Within Knowledge Management........................................................................ 31 1.4. References ............................................................................................................................. 34 2. A Multilevel Investigation of Antecedents of Knowledge Sharing and Seeking in Teams ... 39 2.1. Abstract ................................................................................................................................. 39 2.2. Introduction ........................................................................................................................... 40 2.3. Empirical and Theoretical Background ................................................................................. 42 2.4. Method................................................................................................................................... 55 2.5. Results ................................................................................................................................... 60 2.6. Discussion ............................................................................................................................. 66 2.7. Conclusion ............................................................................................................................. 75 2.8. References ............................................................................................................................. 76 2.9. Appendix ............................................................................................................................... 86 3. Intergenerational Knowledge Transfer in Work Teams: A Multilevel Social Network Perspective ........................................................................................................................................... 88 3.1. Abstract ................................................................................................................................. 88 3.2. Introduction ........................................................................................................................... 89 3.3. Theoretical Background ........................................................................................................ 91 3.4. Method................................................................................................................................. 102 3.5. Results ................................................................................................................................. 108 3.6. Discussion ........................................................................................................................... 113 3.7. Conclusion ........................................................................................................................... 122 3.8. References ........................................................................................................................... 123 4. Preventing Knowledge Loss When Employees Expect to Leave: Effects of Expected Turnover on Knowledge Transfer and Interactions with Perceived Supervisor Support.......... 132 4.1. Abstract ............................................................................................................................... 132 4.2. Introduction ......................................................................................................................... 133 4.3. Theoretical and Empirical Background ............................................................................... 135 4.4. Method................................................................................................................................. 142 3
Page 1: Knowledge Transfer in Teams and Its
Page 5 and 6: Acknowledgements Acknowledgements T
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Multilevel Investigation of Anteced
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Intergenerational Knowledge Transfe
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the demographic change. Accordingly
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analysis was dyadic knowledge trans
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questions. The limitations that wil
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would be very different than for a
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“there are situations where knowl
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employing the distinctions recommen
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valuable addition to the existing l
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covers a very specific area of know
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the importance of including lower l
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Foss, N. J., Husted, K., & Michailo
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Watson, S., & Hewett, K. (2006). A
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