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thesis_Daniela Noethen_print final - Jacobs University

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Multilevel Investigation of Antecedents of Knowledge Sharing and Seeking in Teams<br />

theoretical approaches and looking at very different situations, a large variety of knowledge<br />

transfer antecedents has been proposed and studied in the last decade (Argote et al., 2000;<br />

Foss et al., 2010; van Wijk, Jansen, & Lyles, 2008)<br />

Nevertheless, results are somewhat inconclusive and inconsistent, there are still<br />

considerable gaps, and it is difficult to see clear patterns regarding the most important factors<br />

leading to employees’ knowledge transfer (Argote, 1999; Foss et al., 2010; Ko, Kirsch, &<br />

King, 2005; van Wijk et al., 2008). We argue that the picture becomes clearer when effects<br />

are disentangled with respect to two factors; that is, if knowledge sharing and knowledge<br />

seeking are analyzed as two different behaviors, and if the level of analysis is taken into<br />

account. For example, Gupta and Govindarajan (2000) observed that not all behaviors that<br />

constitute knowledge transfer have the same antecedents. In their study, they found that, at the<br />

subsidiary level, motivation was decisive for knowledge sharing, but not for knowledge<br />

receiving. Furthermore, it has been found in many research areas that a predictor can work<br />

differently at different levels (Bliese, 1998; Chan, 1998; Firebaugh, 1978). In the public<br />

health or educational literature, this problem is well known. For example, individual poverty<br />

may have a negative impact on health outcomes (due to bad nutrition, less money for medical<br />

expenses etc.), but the impact of aggregated neighborhood poverty on health might even be<br />

stronger, as the lack of a medical infrastructure or sports facilities adds to the aforementioned<br />

effects (Schwartz, 1994). Surprisingly, although this problem of differing effects is well<br />

known in other disciplines and the method of analyzing multiple levels simultaneously is<br />

gaining increasing importance (Enders & Tofighi, 2007), the distinction between effects at<br />

different levels has not yet received much attention in the knowledge transfer literature (Foss<br />

et al., 2010; Quigley et al., 2007).<br />

We suggest that to distil the most important influences on knowledge transfer, it is<br />

necessary to take a closer look and specify for a certain predictor which transfer behavior it<br />

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