Successful transport decision-making - Osmose

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MAJOR
INFRASTRUCTURE
PROJECT
Problem identification:
how to change the image of the square
how to do it fast
how to do it inexpensively
how not to upset the public
how to co-operate with the experts from other departments
how to communicate with the public
how to implement relevant tools
how to evaluate the results
Creating of project team and meeting
organisation
The first step for the successful progress of the Case Study was
the establishment of the project team. The project team was
responsible for providing the feedback to the public and was also
responsible for providing the information to the city council, to all
the institutions involved and to the public affected by the
proposals. The meetings took place at OUPR. Regular meetings
of a regular group of people from the institutions involved
seemed to be the most suitable tool for the smooth development
of the whole project. A problem occurred during the first meeting
which could not be solved. The participants were not able to
discuss peacefully, without emotion and arguing. Thereafter the
meetings were facilitated by CpKP and the problem mentioned
above was solved.
The overall strategy for engagement and project management
The strategy consisted of the following steps:
Creation of the project team
Preparation of background material and creation of alternative solutions
Information and media strategy
Interactive live radio discussion
Public opinion surveys
Interactive exhibition about the Mendel Square
Roundtables with target groups
Feedback to stakeholders
Preparation and marketing
Facilitation of meetings
An Important condition for successful communication was the
engagement of an independent consultancy organisation -
Centrum for Community Work - for the project.
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