Successful transport decision-making - Osmose

Vol 1 - Table of Contents
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Selection of project management
tools and fact sheets
Project management is multi-faceted in nature and requires a
range of specific tools to assist in successfully carrying out
different parts of the transport decision-making process. Thus,
unlike engagement, where the tools offered in this handbook
provide a menu from which to select, nearly all the project
management tools described here are relevant to each type of
transport project. Larger projects may devote more resources to
certain tasks (and appoint a dedicated person), but most of the
tasks will still have relevance to the smaller projects.
Many books have been written on project management, and this
handbook does not pretend to be fully comprehensive. Rather, it
concentrates on those project management tools that have been
found to be particularly relevant by the GUIDEMAPS project
T1:
Preparing for
project
management
T2:
Establishing
the project
management
team
T3: Managing
resources
(A) Scoping
FS1: Developing a work plan
FS2: Developing an organisational structure
FS3: Management of information
FS4: Quality management
(B) Establish Core Team
FS5: Project manager
FS6: Project team
FS7: External consultant
FS8: Project champion
FS9: Time
FS10: Skills
FS11: Costs
partners to the development and implementation of transport
strategies and schemes. In particular, the handbook focuses on
those tools which help to avoid or overcome barriers that may be
encountered during one or more stages of the transport decisionmaking
process.
Each double page in this section is devoted to one of the eleven
project management tools. The first page briefly summarises
what that tool covers, what it aims to achieve and provides some
useful hints about how it can be applied, based on our partners
experiences. It also illustrates the application of the tool, by
reference to one or more of the GUIDEMAPS Practice
Examples.
Each tool covers several more specific topics. For example, in
the case of ‘Managing Resources’ (T3), there are three kinds of
resources that are of particular importance: time, skills and costs.
T4:
Engagement
strategy
T5: Media
strategy
T6:
Marketing
strategy
(C) Detailed preparation
FS12: Preparing an engagement strategy
FS13: Identifying stakeholders
FS14: Managing the engagement process
FS15: Feature article
FS16: Press releases and news conferences
FS17: Press pack
FS18: Institutional marketing
FS19: Information and image campaigns
FS20: Awareness campaigns
FS21: Individualised marketing
Whereas for the tool ‘Managing stakeholder involvement’(T7),
five broad types of stakeholder have been identified, ranging
from elected officials to expert advisors.
These more detailed aspects of each tool are outlined on the
second of the pair of pages, and linked to a set of ‘Fact sheets -
contained in Volume 2, which elaborate on each of these topics
in much greater detail.
T7:
Managing
stakeholder
involvement
T8:
Managing
contentious
issues
T9:
Overcoming
barriers
T10: Project
monitoring
T11:
Outcome
monitoring &
evaluation
(D) Running the project
FS22: Elected officials
FS23: The media
FS24: Special interest groups
FS25: Opponents
FS26: Expert advisors
FS27: Identifying issues for
engagement
FS28: Managing outputs
FS29: Third party mediation & negotiation
FS30: Institutional / Legal / Financial
(contextual factors)
FS31: Management (process barriers)
FS32: Communication (process barriers)
FS33: Measuring indicators
FS34: Tracking progress
FS35: Data collection and data storage
FS36: Measuring outcome indicators
FS37: Post-implementation evaluation
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