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bold spirit - ArcelorMittal South Africa

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60<br />

<strong>ArcelorMittal</strong> <strong>South</strong> <strong>Africa</strong><br />

Annual Report 2010<br />

Human Resources management continued<br />

Plans are in place and budgets have been approved to roll<br />

out a variety of campaigns to sustain communication and to<br />

boost employee morale in the year ahead.<br />

hold seats on various committees,<br />

including the Safety, Health and<br />

Environment and Employment Equity<br />

Committees.<br />

Management meets with union<br />

representatives on a monthly basis<br />

and senior trade union members are<br />

involved in negotiations on wages and<br />

conditions of service. The two-year<br />

Collective Labour Agreement signed in<br />

2008 lapsed in 2010. In March 2010<br />

we renegotiated a new agreement<br />

with unions resulting in a 7.5% salary<br />

increase and a housing allowance<br />

increase of 10% for the three lowest<br />

categories. The overall cost impact of<br />

this agreement was 7.8%<br />

We recognise the importance of<br />

maintaining open and transparent<br />

dialogue with employees, particularly<br />

during difficult periods, and we<br />

continue to engage with employees<br />

through various structures and<br />

forums. Personal growth is a strong<br />

motivator for most people, especially<br />

for our professional staff. This factor<br />

− combined with the shortage of skills<br />

in the country − was the prime reason<br />

we maintained our skills development<br />

and training programme through the<br />

economic crisis period and continue to<br />

invest substantial sums in this area.<br />

Identifying employee concerns<br />

Information obtained through<br />

engagement surveys, and our<br />

performance on critical human<br />

resources indicators, have highlighted<br />

the following material human<br />

resources issues:<br />

• Employee morale<br />

• Attracting external talent<br />

• Employment equity<br />

• Remuneration<br />

Attracting external talent is dealt with<br />

in the section ‘Growing a robust skills<br />

pipeline’, while employment equity<br />

is dealt with in the section ‘Socioeconomic<br />

equity’. The rest are dealt<br />

with below, as well as the aspect of<br />

career development.<br />

Employee morale<br />

The negative effects of the economic<br />

downturn, cost cutting, tightening of<br />

budgets, unfavourable press coverage<br />

and government’s open criticism of<br />

the company’s pricing structure have<br />

led to uncertainty among employees<br />

and a drop in employee morale.<br />

We are aware of the negative impact<br />

of these issues on our people and<br />

taken active steps to boost employee<br />

morale, starting with clear and regular<br />

communication. Plans are in place and<br />

budgets have been approved to roll<br />

out a variety of campaigns to sustain<br />

such activities. In particular, our senior<br />

managers have been encouraged to<br />

respond to employee concerns at local<br />

level.<br />

The global company carries out<br />

biannual group-wide climate surveys,<br />

testing employee views on the state<br />

of the company. Specific action plans<br />

are drawn up after a group-wide<br />

communication process.

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