bold spirit - ArcelorMittal South Africa
bold spirit - ArcelorMittal South Africa
bold spirit - ArcelorMittal South Africa
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60<br />
<strong>ArcelorMittal</strong> <strong>South</strong> <strong>Africa</strong><br />
Annual Report 2010<br />
Human Resources management continued<br />
Plans are in place and budgets have been approved to roll<br />
out a variety of campaigns to sustain communication and to<br />
boost employee morale in the year ahead.<br />
hold seats on various committees,<br />
including the Safety, Health and<br />
Environment and Employment Equity<br />
Committees.<br />
Management meets with union<br />
representatives on a monthly basis<br />
and senior trade union members are<br />
involved in negotiations on wages and<br />
conditions of service. The two-year<br />
Collective Labour Agreement signed in<br />
2008 lapsed in 2010. In March 2010<br />
we renegotiated a new agreement<br />
with unions resulting in a 7.5% salary<br />
increase and a housing allowance<br />
increase of 10% for the three lowest<br />
categories. The overall cost impact of<br />
this agreement was 7.8%<br />
We recognise the importance of<br />
maintaining open and transparent<br />
dialogue with employees, particularly<br />
during difficult periods, and we<br />
continue to engage with employees<br />
through various structures and<br />
forums. Personal growth is a strong<br />
motivator for most people, especially<br />
for our professional staff. This factor<br />
− combined with the shortage of skills<br />
in the country − was the prime reason<br />
we maintained our skills development<br />
and training programme through the<br />
economic crisis period and continue to<br />
invest substantial sums in this area.<br />
Identifying employee concerns<br />
Information obtained through<br />
engagement surveys, and our<br />
performance on critical human<br />
resources indicators, have highlighted<br />
the following material human<br />
resources issues:<br />
• Employee morale<br />
• Attracting external talent<br />
• Employment equity<br />
• Remuneration<br />
Attracting external talent is dealt with<br />
in the section ‘Growing a robust skills<br />
pipeline’, while employment equity<br />
is dealt with in the section ‘Socioeconomic<br />
equity’. The rest are dealt<br />
with below, as well as the aspect of<br />
career development.<br />
Employee morale<br />
The negative effects of the economic<br />
downturn, cost cutting, tightening of<br />
budgets, unfavourable press coverage<br />
and government’s open criticism of<br />
the company’s pricing structure have<br />
led to uncertainty among employees<br />
and a drop in employee morale.<br />
We are aware of the negative impact<br />
of these issues on our people and<br />
taken active steps to boost employee<br />
morale, starting with clear and regular<br />
communication. Plans are in place and<br />
budgets have been approved to roll<br />
out a variety of campaigns to sustain<br />
such activities. In particular, our senior<br />
managers have been encouraged to<br />
respond to employee concerns at local<br />
level.<br />
The global company carries out<br />
biannual group-wide climate surveys,<br />
testing employee views on the state<br />
of the company. Specific action plans<br />
are drawn up after a group-wide<br />
communication process.