Annual Report 2010 - Christchurch City Council

p54.
Annual Report
Christchurch Otautahi
2010
Council activities
and services
Community support
Council activities and services
Community support
Trends
Quality, high standard of professional childcare is provided that
satisfies customers needs (Early Learning Centres)
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
97% 98% 98% 96.5%
2006/07 2007/08 2008/09 2009/10
% satisfaction
Target: 85-95%
customer satisfaction
with quality of care
Tenants are satisfied with quality of tenancy service provided
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
86% 86% 88% 70%
2006/07 2007/08 2008/09 2009/10
% satisfaction
Target: More than
80% of tenants
surveyed are satisfied