Annual Report 2010 - Christchurch City Council

Parks, open spaces
and waterways
Council activities and
services
Annual Report
Christchurch Otautahi
2010
p79.
Council activities and services
Parks, open spaces and waterways
Activity Level of service Actual Target
Cemeteries (continued) Maintain shrub gardens: • achieved
• achieved
• achieved
• achieved
• achieved
• maintain plants for long–
term display and health
• control weeds within
specification: no flower or
seed heads, and height ≤50
mm.
• mulch to a minimum depth
of 75 mm
• monitor, report and control
plant pests and diseases
• irrigate to an agreed
programme
Maintain toilets, changing rooms
and buildings:
• achieved
• achieved
• service toilets and changing
rooms either 1–3 times
weekly or 1– 2 times daily,
depending on seasonal
demand
• report serious damage or
faults within 24 hours of
notice
Maintain turf areas: • achieved
• achieved
• keep mown areas within 25
mm – 60 mm
• maintain turf in a healthy,
dense, uniform condition
Interment capacity meets the
needs of the city
Response time to burial plot
applications
Reduced from 4.6 years (2,697
plots) to 4.1 years (2,356 plots)
This is on track
Current capacity is 2.2 years
This is on track
All applications for interment
were confirmed within four hours
on each working day of receiving
the application
Burial plots: reduce the number
of available plots to meet the
two year capacity target, by 2014
Ash Plots: reduce the number of
available plots to meet the two
year capacity target, by 2012
All applications for interment
will be confirmed within one
working day of receiving the
application
Customer satisfaction with
maintenance and appearance of
Council cemeteries
Customer satisfaction with
Council cemetery services
68%
Baseline measure to be
established after two results
100%
Baseline measure to be
established after two results
Establish baseline measure
Establish baseline measure