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NON-GRADE-RELATED GRIEVANCES
Consulting with the Faculty Member(s) or Staff Involved
The student shall first attempt to resolve the grievance with the faculty member(s) or staff
involved. The student is also encouraged to meet with his or her faculty mentor at any point in
the grievance process. If the student and the faculty member(s)/staff involved in the matter
cannot resolve the grievance, the student shall consult with the chair or immediate supervisor
of the appropriate department.
Consulting with the Appropriate Department Chair or Immediate Supervisor
If the student and department chair/immediate supervisor cannot resolve the grievance, the
student must submit a written, signed statement to the Assistant Dean for Student Affairs
describing the specifics of the grievance within ten (10) working days following the occurrence
of the incident. Non-written complaints or written complaints received after this deadline may
not be accepted.
Consulting with the Assistant Dean for Student Affairs
After receipt of the written complaint, the Assistant Dean for Student Affairs will provide a copy
of the complaint with the personnel involved and they will be given an opportunity to respond
in writing no later than five (5) working days. In the event that the issue is still not resolved, the
written complaint and personnel response will be taken to the personnel’s immediate
supervisor. The immediate supervisor will then respond in writing with a resolution. If the
student does not accept that resolution, the Assistant Dean for Student Affairs will meet with
the student in a timely manner, hear the grievance, and respond in writing with a resolution. In
the event a resolution still cannot be achieved, the Assistant Dean for Student Affairs will
inform the Dean of the School of Pharmacy of the grievance in a timely manner.
Convening of a Grievance Panel
The Dean will convene a grievance panel consisting of three members of the faculty and two
students who are not directly involved with the grievance. The grievance panel will elect a chair
and schedule a hearing to take place no sooner than three (3) working days and not later than
ten (10) working days after formation by the Dean. Prior to the hearing, the Assistant Dean for
Student Affairs will meet with the grievance panel to review the student’s written statement
and all relevant background data.
Grievance Hearing
The student will be notified by the Assistant Dean for Student Affairs or the Chair of the
grievance panel in advance of the date, time and place of the hearing by his or her UMES Hawk
Web email account. The hearing shall be conducted in private. Witnesses will be admitted for
testimony only and then asked to leave. Testimony will be audio recorded, but the final
deliberation of the panel will not be recorded.
The student bringing the grievance must appear in person, make an oral statement, and answer
questions from the panel. The student may, at his or her option, have one person present
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