English Instructor Manual (PDF) - Metric Version - National ...

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REGISTRATION PROCESS The registration process will set the tone for you and your CPO ® certifi cation course. This is the fi rst contact with your course participants. A well-planned and executed registration process will establish you as an industry professional. Develop an advanced registration procedure that includes a letter confi rming the receipt of each participant’s registration. A sample letter is available in Appendix F. Regardless of the method is used, students should be contacted as soon as possible after you receive their registration. This will confi rm that you have received their registration and that they have completed the requirements for your registration process. Prior to the course, materials and information should be mailed to participants. This will allow them to be as prepared as possible for a very extensive program. Since many students register early, you may need to send an additional mailing. If so, include a course schedule and directions, along with any other information or materials you want them to have prior to the course. Also, remind the students to bring a calculator! The on-site registration procedure should include information and materials as well as incidentals such as paper, writing utensils, name tags, handouts, and extra calculators. This is also an opportunity to have equipment and product displays available. Since this is the fi rst impression that many of the students will get of your course, be sure to be professional and courteous. Many students will have questions and apprehensions about taking the course. Reassure them that you will be very thorough in your presentations and that they will have every opportunity to ask questions. CERTIFICATION PROCESS ELIGIBILITY The National Swimming Pool Foundation ® does not discriminate against age, sex, nationality, marital status, sexual orientation or religious reference. Any person who successfully completes the CPO ® certifi cation training and passes the applicable exam with a grade of 75% or higher may be certifi ed. ATTENDANCE Participants taking the CPO ® certifi cation course must attend all sessions of the program. EXAM Participants must take one of the NSPF CPO ® certifi cation examinations as part of the requirements for receiving CPO ® certifi cation. The CPO ® certifi cation exam is an “open book” examination, meaning that participants may use the NSPF Pool & Spa Operator Handbook, a calculator, and any materials or references made available to them during the course. Participants must score a 75% or higher to receive certifi cation. All class participants must also present a valid, government-issued photo ID to the instructor when returning the completed examination. It is the instructor’s responsibility to verify the identity of the student. The instructor must also initial the bottom left corner of the front page of each completed exam. Page 26 © 2014 National Swimming Pool Foundation®
The exams contain multiple choice questions. The questions have been carefully selected from a test bank to challenge the participant’s comprehension of course material. Other questions or exams may not be substituted. Exams are color-coded and should be distributed in groups of three. Exam A (White) – Given to every third person Exam B (Blue) – Similarly distributed Exam C (Green) – Similarly distributed A fourth exam (yellow) is available for any students that need to re-take the exam. Examinations must be given on-site at the CPO ® certifi cation course. Each exam must be completed by only one (1) individual and all participants must take the exam at the scheduled time and with all other candidates. The purpose is to provide a similar testing environment for all candidates. A student is allowed a minimum of 2.5 hours to complete the certifi cation examination. If a student desires IACET continuing education credit they must complete the exam in no more than 2.5 hours. Instructors will make every effort to maintain the confi dentiality of the CPO ® certifi cation examinations. In this regard, cellular telephones are not allowed on the desk or table during the exam. They should be placed in a briefcase, purse, or pocket during the exam. Smartphone applications may not be used. Participants must be monitored during the examination period. No mail-in exams will be accepted. If a participant cannot read or cannot understand the language due to an eligible disability consistent with the Americans with Disability Act, a written request may be submitted to NSPF via the instructor to request the examination be read aloud to the student. Participants who do not meet the minimum exam score of 75% may re-take the exam at the instructor’s option. A separate yellow re-take exam is available for this purpose. CPO ® candidates who are re-taking the exam may do so during agreed upon time. Under no circumstances should an exam be given to the student who is not under the direct supervision of the instructor. Individuals re-taking the exam must do so within 90 days of the original course in which they failed the exam. The following points are offered in preparing the participants for examination: When submitting the completed exam to the instructor, the student MUST present a valid, government-issued photo Identification. Instructors must initial exams indicating that a valid Identifi cation was observed. Cellular telephones are not allowed on the desk or table during the exam. They should be placed in a briefcase, purse, or pocket during the exam. No smartphone applications are allowed during the exam. Explain that the exam is more an exercise in fi nding answers in the handbook than of actual pool knowledge. The rationale is that if you can fi nd an answer to an exam question, you can fi nd an answer to a pool problem. Reinforce the use of the index, table of contents, and chapter title side bars to assist in fi nding information within the handbook. © 2014 National Swimming Pool Foundation® Page 27
Page 1: 719.540.9119 (Phone) * 719.540.2787
Page 4 and 5: FULL CPO ® CERTIFICATION COURSE SC
Page 6 and 7: DISCLAIMER The information furnishe
Page 8 and 9: CPO ® CERTIFICATION BLENDED COURSE
Page 10 and 11: Page 4 © 2014 National Swimming Po
Page 12 and 13: Learning requires motivation (willi
Page 14 and 15: APPLICATION STAGE In this stage, th
Page 16 and 17: Take deep breaths Use pauses Soli
Page 18 and 19: answers. Do some post-course resear
Page 20 and 21: Lesson Objectives are the basic goa
Page 22 and 23: to follow all National Swimming Poo
Page 24 and 25: Page 18 © 2014 National Swimming P
Page 28 and 29: Some areas to consider are: Traini
Page 30 and 31: ENDORSEMENTS National Swimming Pool
Page 34 and 35: Maintain a positive approach to the
Page 36 and 37: 5. PERSONAL RECORDS For legal and l
Page 38 and 39: Full CPO® Certification Course Out
Page 42 and 43: Pool Operator Fusion Course Outline
Page 44 and 45: Key Points: Explain the CPO ® cert
Page 46 and 47: Key Point: Discuss the factors that
Page 50 and 51: American Red Cross Consumer Produc
Page 52 and 53: industry “standard of care” in
Page 54 and 55: pool, we must know how many square
Page 56 and 57: Key Points: Discuss the fecal relat
Page 60 and 61: Key Points: Explain that chlorine i
Page 64 and 65: Key Points: Discuss the elements of
Page 66 and 67: Final Questions: Ask the participan
Page 68 and 69: PRODUCT LABEL CHEMICAL DOSAGE Amoun
Page 70 and 71: Final Questions: Ask the participan
Page 72 and 73: Key Points: Discuss the various met
Page 76 and 77: Key Point: Discuss the consideratio
Page 78 and 79: Swimming pools = 6 hours Spas = 30
Page 80 and 81: Key Points: Discuss the various asp
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Key Points: Discuss the relationshi
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Page 78 © 2014 National Swimming P
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Briefl y discuss the three advantag
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Key Points: Discuss the safety conc
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Key Points: Discuss the guidelines
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Have adequate safety equipment acce
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Page 88 © 2014 National Swimming P
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Key Points: Briefl y explain that c
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Tagging and labeling Applicable re
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Key Points: For troubleshooting fi
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Safety considerations Key Points: D
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Key Points: Review the local codes
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Final Questions: Ask the participan
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Page 102 © 2014 National Swimming
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COURSE PREPARATION The Aquatic Play
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3. CERTIFICATION FEES A certifi cat
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Turnover rate Patron safety consid
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Turnover rate Factors that infl ue
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Safety concern when water levels ar
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Temperature and humidity concerns
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Severe injury at attraction Appare
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Key Points: Public Information (Man
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Key Points: Compare your emergency
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3. CERTIFICATION FEES A certifi cat
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It is within the prerogative of the
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Locker rooms Pool deck area Clear
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Activity: Hand out copies of the Fa
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How to control chemically induced R
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Key Points: Practical Application o
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Key Points: Describe fungi (p. 12).
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Mycobacterium avium complex Endoto
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Key Points: Provide the following i
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Incubation period Chronology of eve
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Key Points: Explain the role of org
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Key Points: What is verruca plantar
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Key Points: Discuss the ways to con
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Key Points: Discuss the various typ
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TRAINING SCHEDULE The CPI course sh
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National Swimming Pool Foundation
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Lesson 5 (45 minutes) Types of spa
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Key Points: Discuss the need for an
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Key Points: Discuss the process for
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Gas feeders Points to consider whe
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Key Points: Explain the various typ
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Key Points: Defi ne RWIs and how th
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Key Points: Explain the items inclu
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Questions: Ask the participants if
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APPENDIX A NSPF Instructor Web Site
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APPENDIX B CPO® Certification Cour
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APPENDIX C On-Site Checklist (cont
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APPENDIX E Sample Pool Operator Pri
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APPENDIX G Sample Letter - Registra
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APPENDIX I Sample Letter - Repeat C
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APPENDIX K Water Quality Guidelines
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APPENDIX M Saturation Index Workshe
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APPENDIX O Water Chemistry Adjustme
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APPENDIX Q Calculations Homework 1.
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APPENDIX R NSPF CPO® Certification
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APPENDIX S CPO® Certification Cour
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APPENDIX T General Course Record (c
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APPENDIX V Pool and Spa Safety Act
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APPENDIX W On-Site Lifeguard Operat
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APPENDIX X Individual Lifeguard Ski
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APPENDIX Y Facility Audit Form Audi
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APPENDIX Y Facility Audit Form (con
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APPENDIX Z Accessing Online Trainin
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APPENDIX BB Swimming Pool/Spa Barri
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APPENDIX CC Electrical Safety Audit
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APPENDIX DD Course Business Models
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APPENDIX DD Course Business Models
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APPENDIX EE 2013-2014 NSPF Instruct
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APPENDIX EE 2013-2014 NSPF Instruct
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