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POST-COURSE CORRESPONDENCE
As soon as possible following the course, participants should be notifi ed of their grades and when
to expect their certifi cation. Even during the busiest times, NSPF’s goal is to process certifi cation
within three days of receipt of the course certifi cation record, exams, and full payment from the
instructor.
If they have passed the exam, the students should receive a “congratulations” letter. If they have
failed the exam, they should receive a “repeat course” letter. Samples of both letters are available
in Appendices H and I.
“Thank you” letters should be sent to anyone associated with the planning and implementation
of the course. Other staff members and presenters should receive special recognition as well as
manufacturers and distributors who supplied products and materials for your program. Also, the
facility or sponsoring agency should be acknowledged for their role in the program.
COURSE ADMINISTRATION
Within two (2) weeks of the completion of your CPO ® certifi cation course, you must submit the
following to the National Swimming Pool Foundation offi ce:
1. COURSE CERTIFICATION RECORD
You must complete the National Swimming Pool Foundation ® Course Certifi cation Record as
shown in Appendix T. This document is also available on the NSPF instructor web site. The
Course Certifi cation Record must be typed or printed in legible handwriting and include:
Instructor’s name and registration number
Location of the course
Starting and ending dates
Complete names of all participants attending class
Complete mailing addresses of participants (should be home address)
CPO ® certifi cation exam grade
2. EXAM RESULTS
All exams (both passing and failing) must be listed on the Course Certifi cation Record and be
returned to the NSPF offi ce. Only those receiving 75% or higher will be issued CPO ® certification.
You should keep in your personal course fi le a copy of all exams of those who received less than
75% on the CPO ® certifi cation exam.
3. CERTIFICATION FEES
A Certifi cation Fee of $30.00 (USD)for each participant who passes the examination must be
submitted to the National Swimming Pool Foundation ® . Certifi cation fees must accompany the
CPO ® Certifi cation Course Record and all exams regardless of whether the student passed or
failed the exam.
4. REPORTING
A packet containing the CPO ® Course Certifi cation Record with both “passing” and “failing”
participants listed, all CPO ® certifi cation exams (both passing and failing), and the $30.00 (USD)
per participant certifi cation fee must be mailed to the:
National Swimming Pool Foundation ®
4775 Granby Circle
Colorado Springs, CO 80919-3131
© 2014 National Swimming Pool Foundation® Page 29