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INtime® 3.1 Software - tenAsys

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Appendix G: Troubleshooting<br />

Table G-2. Solution table<br />

Category<br />

Installing<br />

INtime<br />

software<br />

Developing<br />

INtime<br />

applications<br />

Solution<br />

1 Adjust your system configuration.<br />

Your system has an incompatible system configuration.<br />

2 Check the System Event Log for error messages from source RTIF. Also check<br />

the Application Event Log for error messages from LOADRTK.<br />

3 Ensure that your PC is set up as required for INtime software. For details, see<br />

Requirements on page 63.<br />

4 Ensure that you exit all programs before you install INtime software.<br />

5 Ensure that your system does not contain a previous version of INtime.<br />

If a previous version exists, uninstall it by selecting Start>Control<br />

Panel>Add/Remove programs.<br />

6 Ensure that you are logged on with Administrator privileges.<br />

7 Use the SDM PDP command to get the physical address of<br />

memory in question, followed by S c80:physical address (returned by PDP).<br />

Do not use the SDM D command to display Ring 3 code/data in a Virtual<br />

Segment at an address not populated with memory.<br />

Do not use the SDM S command to modify memory using a Ring 3 code<br />

segment (read-only).<br />

8 If you’re running SDM, no action is required.<br />

When you run SDM, you access the INtime software via the SDM terminal and<br />

the Windows system console no longer responds.<br />

9 Verify project build settings and ensure that you:<br />

• Select Not Using MFC to disable use of MFC classes.<br />

• Include the \rt\include directory as a preprocessor<br />

directive.<br />

• Ignore all default libraries as a link option.<br />

10 Remove C library calls not supported by INtime.<br />

For a list of C library calls that INtime supports, run INtime Help and select<br />

Programmer’s reference>C library reference.<br />

181

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