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Evaluation, Synthesis and Formulation of Proposals for the Use of ...

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«<strong>Evaluation</strong>, <strong>Syn<strong>the</strong>sis</strong> <strong>and</strong> <strong>Formulation</strong> <strong>of</strong> <strong>Proposals</strong> <strong>for</strong> <strong>the</strong> <strong>Use</strong> <strong>of</strong> ICTin <strong>the</strong> Tourism Sector»The Web Accessibility Initiative (WAI) is exclusively engaged with <strong>the</strong> improvement <strong>of</strong> internetaccessibility <strong>and</strong> towards this direction has published in cooperation with o<strong>the</strong>r organizations, a series<strong>of</strong> directions / st<strong>and</strong>ards.According to <strong>the</strong>se, <strong>the</strong>re are four main principles that should be adopted:• The content should be simple <strong>for</strong> <strong>the</strong> user to comprehend. This is possible through adoptingalternative texts <strong>for</strong> <strong>the</strong> parts <strong>of</strong> <strong>the</strong> non-text content, providing synchronized alternative choices<strong>for</strong> multimedia, assuring that <strong>the</strong> presentation is independent <strong>and</strong> does not burden <strong>the</strong> structure,<strong>the</strong> functionality <strong>and</strong> <strong>the</strong> content as well as assuring that <strong>the</strong> primary in<strong>for</strong>mation is clearlyseparated from sound <strong>and</strong> images <strong>of</strong> secondary importance.• Content interfaces should be functional. To achieve that, <strong>the</strong>re should be <strong>the</strong> possibility <strong>of</strong>functionality control aided by keyboard or keyboard interface use. Fur<strong>the</strong>rmore <strong>the</strong> users shouldhave <strong>the</strong> possibility <strong>of</strong> controlling <strong>the</strong>ir interaction time with <strong>the</strong> web sites, as well as <strong>the</strong>possibility to avoid interaction with content that is likely to cause epileptical seizure, due to lightsensitivity. Finally <strong>the</strong>re should be an ancillary mechanism <strong>for</strong> <strong>the</strong> users to navigate <strong>the</strong>mselvesthrough web content, to assure avoiding errors <strong>and</strong> to facilitate corrective moves.• Content <strong>and</strong> its h<strong>and</strong>ling should be comprehensible. Comprehension could be achieved byassuring simplicity <strong>and</strong> content underst<strong>and</strong>ing on one h<strong>and</strong>, <strong>and</strong> on <strong>the</strong> o<strong>the</strong>r by consistentlyorganizing <strong>the</strong> content from a page to ano<strong>the</strong>r as well as <strong>the</strong> logical operation <strong>and</strong> response <strong>of</strong>multimedia functions.• The content should not be technology determined, but flexible to adjust to <strong>the</strong> given technologyas well as <strong>the</strong> upcoming one, providing accessibility or relative alternative possibilities.Beyond <strong>the</strong> humane perspective <strong>of</strong> <strong>the</strong> ef<strong>for</strong>t to ensure accessibility to <strong>the</strong> internet, a major matter <strong>of</strong>business value <strong>and</strong> potentials is also involved. At least 10% <strong>of</strong> <strong>the</strong> population in every country facessome kind <strong>of</strong> disability, rendering this particular market share hard to ignore. At <strong>the</strong> same time,ano<strong>the</strong>r noteworthy share regards <strong>the</strong> elderly who deal with accessibility matters to an extent.Additionally, an accessible web site surely has <strong>the</strong> advantages <strong>of</strong> user friendliness, accessibilityindependent <strong>of</strong> applications, resolution <strong>and</strong> browser applications <strong>and</strong> high ranking in search engines.Identity <strong>and</strong> TrustTrust is a matter <strong>of</strong> great importance as long as internet is concerned <strong>and</strong> mainly regards <strong>the</strong> sitesthat provide electronic transactions. Scepticism is evident regarding <strong>the</strong> providers <strong>of</strong> <strong>the</strong> products orservices <strong>for</strong> sale as well as <strong>the</strong> technology itself. There<strong>for</strong>e every ef<strong>for</strong>t should be made to assure that<strong>the</strong> web site content <strong>and</strong> design inspires trust to <strong>the</strong> user. Indicative potential actions to increase trustare <strong>the</strong> clear declaration <strong>of</strong> <strong>the</strong> web site purpose <strong>and</strong> <strong>the</strong> value it <strong>of</strong>fers to <strong>the</strong> users, as well as <strong>the</strong>Version 1Month: December Year: 200756

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