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Evaluation, Synthesis and Formulation of Proposals for the Use of ...

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«<strong>Evaluation</strong>, <strong>Syn<strong>the</strong>sis</strong> <strong>and</strong> <strong>Formulation</strong> <strong>of</strong> <strong>Proposals</strong> <strong>for</strong> <strong>the</strong> <strong>Use</strong> <strong>of</strong> ICTin <strong>the</strong> Tourism Sector»Technical Per<strong>for</strong>manceTechnical per<strong>for</strong>mance malfunctions in a web site may lead <strong>the</strong> users to dissatisfaction <strong>and</strong> as resultmay create trust issues towards <strong>the</strong> web site as well as <strong>the</strong> company or organization that maintains it.The minimum criteria to be fulfilled by a tourist web site (<strong>and</strong> more) lie below:• Technological compatibility with <strong>the</strong> latest versions <strong>of</strong> <strong>the</strong> common browsers such as InternetExplorer, Netscape, Firefox etc.• <strong>Use</strong> <strong>of</strong> internet compatible fonts.• Design adjustable to different monitor analysis.• Quick page loading.• Easy <strong>and</strong> proper picture <strong>and</strong> multimedia download.• Correct links <strong>and</strong> avoidance <strong>of</strong> broken links.• Clear statement on <strong>the</strong> need <strong>of</strong> extra s<strong>of</strong>tware <strong>for</strong> <strong>the</strong> user to browse through <strong>the</strong> pages as wellas link to this particular s<strong>of</strong>tware.• Proper page printing as well as provision <strong>of</strong> printable version.The above constitute <strong>the</strong> essence <strong>the</strong> minimum basics <strong>for</strong> all kinds <strong>of</strong> tourist web sites <strong>and</strong> <strong>the</strong>majority <strong>of</strong> <strong>the</strong> sites regarding o<strong>the</strong>r industries.Appendix B provides an Implementation Guide <strong>for</strong> tourist web sites development. Particularly <strong>the</strong>various characteristics, functions <strong>and</strong> services are commented, regarding <strong>the</strong> levels mentioned below:• National Level (Ministry <strong>of</strong> Tourism, Greek National Tourism Organization).• Regional Level.• Local Administration Level.• Business Level (hotel units).Version 1Month: December Year: 200761

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