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«<strong>Evaluation</strong>, <strong>Syn<strong>the</strong>sis</strong> <strong>and</strong> <strong>Formulation</strong> <strong>of</strong> <strong>Proposals</strong> <strong>for</strong> <strong>the</strong> <strong>Use</strong> <strong>of</strong> ICTin <strong>the</strong> Tourism Sector»Nielsen, J. & Tahir, M. 2001, Homepage Usability: 50 Websites Deconstructed. Indianapolis, NewRiders.Oertel, B., Thio, S.L. & Feil, T. 2001, Benchmarking Tourism Destinations in <strong>the</strong> European Union,in: Sheldon, P.J., K.W. Woeber & D. Fesenmaier (eds.), In<strong>for</strong>mation <strong>and</strong> Communication Technologiesin Tourism 2001. Proceedings <strong>of</strong> <strong>the</strong> International Conference in Montreal, Canada (ENTER 2001),Vienna; New York, Springer-Verlag, pp. 234-243.Oertel B., Feil, T. & Thio S.L. 2002, Benchmarking In<strong>for</strong>mation <strong>and</strong> Communication Applications <strong>for</strong><strong>the</strong> Purpose <strong>of</strong> Marketing <strong>and</strong> Sales in <strong>the</strong> Tourism Sector, in: K. W. Wöber, A.J. Frew & M. Hitz(eds.), In<strong>for</strong>mation <strong>and</strong> Communication Technologies in Tourism 2002, Proceedings <strong>of</strong> <strong>the</strong>International Conference in Innsbruck, Austria (ENTER 2002), Vienna; New York, Springer-Verlag, pp..387-396.Oertel, B., Haße, C., Scheermesser, M., Thio, S. L. & Feil, T. 2004, Accessibility <strong>of</strong> Tourism WebSites within <strong>the</strong> European Union, in: A.J. Frew (éd.), In<strong>for</strong>mation <strong>and</strong> Communication Technologies inTourism 2004. Proceedings <strong>of</strong> <strong>the</strong> International Conference in Cairo, Egypt (ENTER 2004), Vienna;New York, Springer-Verlag, pp. 358-368.Slatin, J. M. et Rush, S. 2003, Maximum Accessibility: Making Your Web Site More Usable <strong>for</strong>Everyone. Boston et al., Addison Wesley.Sterne, J., 2002, Web Metrics. Proven Methods <strong>for</strong> Measuring Web Site Success. New York, WileyPublishing.World Tourism Organization 1999, Marketing Tourism Destinations Online. Strategies <strong>for</strong> <strong>the</strong>In<strong>for</strong>mation Age, WTO, Madrid.World Tourism Organization 2001, E-Business <strong>for</strong> Tourism. Practical Guidelines <strong>for</strong> Destinations<strong>and</strong> Businesses, WTO, Madrid.World Tourism Organization 2005, Evaluating <strong>and</strong> Improving Websites - The Destination WebWatch, WTO, Madrid.Version 1Month: December Year: 200763
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