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KPIs for ESG - DVFA

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6535 Fixed Line Telecommunications<br />

<strong>ESG</strong> KPI KPI-Label + Definition<br />

3456 Energy Efficiency E0101 Energy consumption, total<br />

3457 Energy Efficiency E0102 Energy consumption, specific (intensity); Options: per unit of<br />

revenue, per FTE, per unit of production volume (e.g. tonnes of steel)<br />

3458 GHG Emissions E0201 GHG emissions, total (scope I,II, III)<br />

3459 GHG Emissions E0202 GHG emissions, specific; Options: per unit of revenue, per<br />

FTE, per unit of production volume (e.g. tonnes of steel)<br />

3460 Staff Turnover S0101 Percentage of FTEs leaving p.a./total FTEs<br />

3461 Training & Qualification S0202 Average expenses on training per FTE p.a<br />

3462 Maturity of Work<strong>for</strong>ce S0301 Age structure/distribution (number of FTEs per age group, 10-year intervals)<br />

3463 Remuneration S0801 Total amount of bonuses, incentives and stock options paid out in €,$<br />

3464 Remuneration S0802 Total number of FTEs who receive 90 % of total amount of bonuses, incentives and stock options<br />

3465 Remuneration S0803 Key Per<strong>for</strong>mance Narrative (Please answer the questions in max. 500 words) Do you take <strong>ESG</strong><br />

per<strong>for</strong>mance into account in your per<strong>for</strong>mance agreements? How do you integrate <strong>ESG</strong> principles<br />

within per<strong>for</strong>mance agreements in your company and to what extent do you apply them?<br />

3466 Litigation risks V0101 Expenses and fines on filings, law suits related to anti-competitive<br />

behavior, anti-trust and monopoly practices<br />

3467 Corruption V0201 Percentage of revenues in regions with Transparency International corruption index below 6.0<br />

3468 Revenues from new<br />

products<br />

V0302 Percentage of new products or modified products introduced less<br />

than 12 months ago<br />

3469 Innovation V0401 Total R&D expenses<br />

3470 Innovation V0405 Number of patents registered within last 12 month<br />

3471 Innovation V0406 Percentage of patents registered within last 12 month in relation to total number of patents<br />

3472 Innovation V0407 Number of patents due to expire within next 12 month in relation to total number of patents<br />

3473 Innovation V0408 Percentage of patents due to expire within next 12 month in relation to total number of patents<br />

3474 Innovation V0412 Total investments in research on <strong>ESG</strong>-relevant aspects of business such as e.g. eco-design, ecoefficient<br />

production processes, decreasing impact on biodiversity, improving health and safety<br />

conditions of employees or supply chain partners, consulting on integration of <strong>ESG</strong> aspects in change<br />

management, development of products to exploit <strong>ESG</strong> opportunities etc. in monetary terms i.e.<br />

currency as a percentage of revenue<br />

3475 Innovation V0413 Percentage of products or services <strong>for</strong><br />

- increasing eco-efficiency of client applications or operations<br />

- developing and using clean technologies<br />

- offsetting climate change, carbon emissions , resource depletion<br />

- increasing fuel-efficiency<br />

- making <strong>ESG</strong>-relevant products operable<br />

(e.g. smart metering, green building technologies)<br />

- financing of <strong>ESG</strong>-relevant products or services<br />

3476 Waste Scope I E0401 Total waste in tonnes<br />

3477 Waste Scope II E0501 Percentage of total waste which is recycled<br />

3478 End of Product Lifecycle E0901 Percentage of total product output in terms of revenue which has undergone a design <strong>for</strong><br />

3479 End of Product Lifecycle E0902<br />

disassembly design process<br />

Percentage of total product output in terms of revenue eligible <strong>for</strong> remanufacture or re-conditioning<br />

processes<br />

3480 End of Product Lifecycle E0903 Percentage of total product output in terms of revenue which is reused in the manufacturing process,<br />

sold or donated to third parties<br />

3481 End of Product Lifecycle E0904 Degree to which products (on average) can be recycled calculated as a percentage of all materials<br />

used<br />

3482 End of Product Lifecycle E0905 Degree to which products (on average) can be recycled calculated as a percentage of all associated<br />

material costs<br />

3483 Recycling Quota E1401 Number of units of products, containers, packages or parts of products returned to company <strong>for</strong><br />

recycling in relation to total output of units p.a.<br />

3484 Recycling Quota E1402 Number of units of products, containers, packages or parts of products returned to company <strong>for</strong><br />

3485 Direct Building Energy<br />

Consumption<br />

E1601<br />

recycling in tonnes in relation to total output of units in tonnes p.a.<br />

Total building electricity consumption in kWh<br />

3486 Direct Building Energy<br />

Consumption<br />

E1603 Total building gas consumption in m³<br />

3487 Direct Building Energy<br />

Consumption<br />

E1605 Total alternative energy consumption in kWh<br />

3488 Direct Building Energy<br />

Consumption<br />

E1607 Annual heating/cooling costs $,€<br />

3489 Building Certification E2701 Proportion of total real estate owned and/or under management with a certification from LEED<br />

(Leadership in Energy and Environmental Design), BREEAM, GBCA, ABGR, HQE as in percent<br />

3490 Customer Retention V0503 Share of market by product, product line, segment, region or total<br />

3491 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers<br />

3492 Customer Satisfaction V0603 Customer churn rate in percent<br />

© <strong>DVFA</strong> April 2010 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any <strong>for</strong>m or by any means, electronic,<br />

mechanical, recording, without the prior permission of the copyright holder.<br />

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