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KPIs for ESG - DVFA

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2791 Business Support Services<br />

<strong>ESG</strong> KPI KPI-Label + Definition<br />

1469 Energy Efficiency E0101 Energy consumption, total<br />

1470 Energy Efficiency E0102 Energy consumption, specific (intensity); Options: per unit of<br />

revenue, per FTE, per unit of production volume (e.g. tonnes of steel)<br />

1471 GHG Emissions E0201 GHG emissions, total (scope I,II, III)<br />

1472 GHG Emissions E0202 GHG emissions, specific; Options: per unit of revenue, per<br />

FTE, per unit of production volume (e.g. tonnes of steel)<br />

1473 Staff Turnover S0101 Percentage of FTEs leaving p.a./total FTEs<br />

1474 Training & Qualification S0202 Average expenses on training per FTE p.a<br />

1475 Maturity of Work<strong>for</strong>ce S0301 Age structure/distribution (number of FTEs per age group, 10-year intervals)<br />

1476 Remuneration S0801 Total amount of bonuses, incentives and stock options paid out in €,$<br />

1477 Remuneration S0802 Total number of FTEs who receive 90 % of total amount of bonuses, incentives and stock options<br />

1478 Remuneration S0803 Key Per<strong>for</strong>mance Narrative (Please answer the questions in max. 500 words) Do you take <strong>ESG</strong><br />

per<strong>for</strong>mance into account in your per<strong>for</strong>mance agreements? How do you integrate <strong>ESG</strong> principles<br />

within per<strong>for</strong>mance agreements in your company and to what extent do you apply them?<br />

1479 Litigation risks V0101 Expenses and fines on filings, law suits related to anti-competitive<br />

behavior, anti-trust and monopoly practices<br />

1480 Corruption V0201 Percentage of revenues in regions with Transparency International corruption index below 6.0<br />

1481 Revenues from new<br />

products<br />

V0302 Percentage of new products or modified products introduced less<br />

than 12 months ago<br />

1482 Innovation V0401 Total R&D expenses<br />

1483 Innovation V0403 Total R&D expenses or funding of research to external partners, suppliers or academic research in<br />

monetary terms i.e. currency<br />

Backoffice Companies (additional <strong>KPIs</strong>)<br />

1485 Innovation V0412 Total investments in research on <strong>ESG</strong>-relevant aspects of business such as e.g. eco-design, ecoefficient<br />

production processes, decreasing impact on biodiversity, improving health and safety<br />

conditions of employees or supply chain partners, consulting on integration of <strong>ESG</strong> aspects in change<br />

management, development of products to exploit <strong>ESG</strong> opportunities etc. in monetary terms i.e.<br />

currency as a percentage of revenue<br />

1486 Innovation V0413 Percentage of products or services <strong>for</strong><br />

- increasing eco-efficiency of client applications or operations<br />

- developing and using clean technologies<br />

- offsetting climate change, carbon emissions , resource depletion<br />

- increasing fuel-efficiency<br />

- making <strong>ESG</strong>-relevant products operable<br />

(e.g. smart metering, green building technologies)<br />

- financing of <strong>ESG</strong>-relevant products or services<br />

1487 Customer Retention V0502 Average length of customer relationship in years<br />

1488 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers<br />

1489 Human Resource<br />

Management<br />

1490 Human Resource<br />

Management<br />

1491 Human Resource<br />

Management<br />

V0707 Percentage of employees employed < 1 year<br />

V0709 Percentage of employees employed >3 years<br />

V0708 Percentage of employees employed 1-3 years<br />

1492 Diversity S1001 Percentage of female employees in relation to total employees<br />

1493 Diversity S1002 Percentage of female FTEs in senior positions in relation to total FTEs in senior positions<br />

1494 Diversity S1003 Percentage of total FTEs from ethnic minority groups<br />

1495 Human Resource<br />

Management<br />

V0710 Total number of FTEs including part-time worker, freelancers, non-payroll staff leaving over period as<br />

a percentage of the average total number of FTEs over the period<br />

Cleaning and Printing (additional <strong>KPIs</strong>)<br />

1497 Waste Scope III E0601 Hazardous waste total in tonnes total<br />

1498 Waste Scope III E0606 Non-hazardous waste total in tonnes total<br />

1499 Waste Scope IV E0701 TOP 2 components of waste incl. emissions to soil by environmental importance (according to TRI;<br />

1500 Waste Scope IV E0702<br />

PRTR; and EPER) Rank 1<br />

TOP 2 components of waste incl. emissions to soil by environmental importance (according to TRI;<br />

PRTR; and EPER) Rank 2<br />

1501 Eco-Design of Cleaning E3201 Percentage of biodegradable cleaning substances and detergents used as total of cleaning substances<br />

substances<br />

and detergents consumed<br />

1502 Maintenance & safety S0902 Total spendings in monetary terms i.e. currency on maintenance and safety of production sites,<br />

plants ect.<br />

1503 Restructuring-related S1101 Total cost of relocation in monetary terms i.e. currency incl. Indemnity, pay-off, outplacement, hiring,<br />

relocation of jobs<br />

training, consulting<br />

1504 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers<br />

© <strong>DVFA</strong> April 2010 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any <strong>for</strong>m or by any means, electronic,<br />

mechanical, recording, without the prior permission of the copyright holder.<br />

69

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