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KPIs for ESG - DVFA

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3589 Water Consumption E2801 Water consumption in m³<br />

3590 Water Consumption E2803 Groundwater consumption in m³<br />

3591 Water Consumption E2804 Waste effluent water in cubic meters<br />

3592 Environmental Compatibility E3301 Number of sites with ISO 14001 certification / number of total sites<br />

3593 Contributions to political<br />

parties<br />

G0101 Contributions to political parties as a percentage of total revenues<br />

3594 Dimensions of Pending Legal G0201<br />

Proceedings<br />

Amount in monetary terms i.e. currency in dispute from legal proceedings<br />

3595 Customer Retention V0503 Share of market by product, product line, segment, region or total<br />

3596 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers<br />

3597 Impact of Subsidies V1001 Percentage of total revenue generated in subsidised markets<br />

3598 Impact of Subsidies V1002 Energy production cost per kWh as a percentage of average wholesale price per kWh in monetary<br />

terms i.e. currency<br />

3599 Impact of Subsidies V1003 Percentage of business in markets with feed-in tariffs or regulated pricing structure<br />

3600 Smart Metering V1102 Percentage of customer equipped with smart metering applications<br />

3601 Environmental CapEx V1202 CapEx allocation to investments on <strong>ESG</strong> relevant aspects of business such as e.g. eco-design, ecoefficient<br />

production processes, decreasing impact on biodiversity, improving health and safety<br />

conditions of employees or supply chain partners, consulting on integration of <strong>ESG</strong> aspects in change<br />

management, development of products to exploit <strong>ESG</strong> opportunities etc. of operations as a<br />

percentage of total CapEx<br />

3602 Utilisation V1301 Capacity utilisation as a percentage of total available facilities<br />

3603 Average age of Material V2104 Average age of power stations, production or distribution sites including pipelines in years<br />

3604 Operational Availability of<br />

Services<br />

V2601 Operational availability of services to clients contractually warranted in percent<br />

3605 Critical Incidents V2701 Total number of critical incidents (incidents having a severe impact on the company´s operations<br />

requiring significant investment or repair to damages or having the potential to generate lawsuits,<br />

litigation or compensation claims) in relation to the total number of clients<br />

3606 Critical Incidents V2702 Total costs due to critical incidents (incidents having a severe impact on the company´s operations<br />

requiring significant investment or repair to damages or having the potential to generate lawsuits,<br />

litigation or compensation claims) as a percentage of revenue<br />

3607 Critical Incidents V2703 Lost kWh due to system faults in relation to total amount of kWh produced<br />

3608 Supply Chain V2801 Total number of suppliers<br />

3609 Supply Chain V2802 Percentage of sourcing from 3 biggest external suppliers<br />

3610 Supply Chain V2803 Turnover of suppliers in percent<br />

3611 Supply Chain V2804 Key Per<strong>for</strong>mance Narrative (Please answer the questions in max. 500 words) How do you ensure that<br />

your suppliers adhere to a standard of <strong>ESG</strong> compliance similar to that of your company?<br />

3612 Supply Chain V2805 Key Per<strong>for</strong>mance Narrative (Please answer the questions in max. 500 words) When assessing the<br />

per<strong>for</strong>mance of your procurement and purchasing functions: Do you incentivise your procurement<br />

management <strong>for</strong> the selection of <strong>ESG</strong>-per<strong>for</strong>ming suppliers even if you might have to carry a<br />

premium over less expensive suppliers?<br />

© <strong>DVFA</strong> April 2010 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any <strong>for</strong>m or by any means, electronic,<br />

mechanical, recording, without the prior permission of the copyright holder.<br />

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