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KPIs for ESG - DVFA

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9533 Computer Services<br />

<strong>ESG</strong> KPI KPI-Label + Definition<br />

4630 Energy Efficiency E0101 Energy consumption, total<br />

4631 Energy Efficiency E0102 Energy consumption, specific (intensity); Options: per unit of<br />

revenue, per FTE, per unit of production volume (e.g. tonnes of steel)<br />

4632 GHG Emissions E0201 GHG emissions, total (scope I,II, III)<br />

4633 GHG Emissions E0202 GHG emissions, specific; Options: per unit of revenue, per<br />

FTE, per unit of production volume (e.g. tonnes of steel)<br />

4634 Staff Turnover S0101 Percentage of FTEs leaving p.a./total FTEs<br />

4635 Training & Qualification S0202 Average expenses on training per FTE p.a<br />

4636 Maturity of Work<strong>for</strong>ce S0301 Age structure/distribution (number of FTEs per age group, 10-year intervals)<br />

4637 Remuneration S0801 Total amount of bonuses, incentives and stock options paid out in €,$<br />

4638 Remuneration S0802 Total number of FTEs who receive 90 % of total amount of bonuses, incentives and stock options<br />

4639 Remuneration S0803 Key Per<strong>for</strong>mance Narrative (Please answer the questions in max. 500 words) Do you take <strong>ESG</strong><br />

per<strong>for</strong>mance into account in your per<strong>for</strong>mance agreements? How do you integrate <strong>ESG</strong> principles<br />

within per<strong>for</strong>mance agreements in your company and to what extent do you apply them?<br />

4640 Litigation risks V0101 Expenses and fines on filings, law suits related to anti-competitive<br />

behavior, anti-trust and monopoly practices<br />

4641 Corruption V0201 Percentage of revenues in regions with Transparency International corruption index below 6.0<br />

4642 Revenues from new<br />

products<br />

V0302 Percentage of new products or modified products introduced less<br />

than 12 months ago<br />

4643 Innovation V0401 Total R&D expenses<br />

4644 Innovation V0412 Total investments in research on <strong>ESG</strong>-relevant aspects of business such as e.g. eco-design, ecoefficient<br />

production processes, decreasing impact on biodiversity, improving health and safety<br />

conditions of employees or supply chain partners, consulting on integration of <strong>ESG</strong> aspects in change<br />

management, development of products to exploit <strong>ESG</strong> opportunities etc. in monetary terms i.e.<br />

currency as a percentage of revenue<br />

4645 Innovation V0413 Percentage of products or services <strong>for</strong><br />

- increasing eco-efficiency of client applications or operations<br />

- developing and using clean technologies<br />

- offsetting climate change, carbon emissions , resource depletion<br />

- increasing fuel-efficiency<br />

- making <strong>ESG</strong>-relevant products operable<br />

(e.g. smart metering, green building technologies)<br />

4646 Contributions to political<br />

parties<br />

- financing of <strong>ESG</strong>-relevant products or services<br />

G0101 Contributions to political parties as a percentage of total revenues<br />

4647 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers<br />

4648 Environmental CapEx V1202 CapEx allocation to investments on <strong>ESG</strong> relevant aspects of business such as e.g. eco-design, ecoefficient<br />

production processes, decreasing impact on biodiversity, improving health and safety<br />

conditions of employees or supply chain partners, consulting on integration of <strong>ESG</strong> aspects in change<br />

management, development of products to exploit <strong>ESG</strong> opportunities etc. of operations as a<br />

4649 Restructuring-related S1101<br />

percentage of total CapEx<br />

Total cost of relocation in monetary terms i.e. currency incl. Indemnity, pay-off, outplacement, hiring,<br />

relocation of jobs<br />

training, consulting<br />

4650 Critical Incidents V2701 Total number of critical incidents (incidents having a severe impact on the company´s operations<br />

requiring significant investment or repair to damages or having the potential to generate lawsuits,<br />

litigation or compensation claims) in relation to the total number of clients<br />

4651 Maintenance & Safety S0901 Total spendings in monetary terms i.e. currency on maintenance and safety of equipment (incl. fleet,<br />

trucks, planes, rail cars)<br />

4652 Waste Scope I E0401 Total waste in tonnes<br />

4653 Critical Incidents V2702 Total costs due to critical incidents (incidents having a severe impact on the company´s operations<br />

requiring significant investment or repair to damages or having the potential to generate lawsuits,<br />

litigation or compensation claims) as a percentage of revenue<br />

© <strong>DVFA</strong> April 2010 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any <strong>for</strong>m or by any means, electronic,<br />

mechanical, recording, without the prior permission of the copyright holder.<br />

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