KPIs for ESG - DVFA

1966 Sustainable, Organic & Fair E3101 Percentage of total revenue from products with organic origin certified by an member of the
Trade Products
International Federation of Organic Agriculture Movements (IFOAM) standards
1967 Sustainable, Organic & Fair E3102 Percentage of total revenue from products certified and stamped as Fair Trade by an affiliate or
Trade Products
partner organisation of Fair Trade Labelling Organizations International (FLO)
1968 Sustainable, Organic & Fair E3103 Percentage of fish certifed according to recognised certification schemes for sustainable fishing (MSC
Trade Products
- Marine Stewardship Council)
1969 Certification of Facilities S0704 Percentage of total facilities certificated according to ISO 9001, SA 8000 or OHSAS18001 standards
1970 Restructuring-related
relocation of jobs
S1101 Total cost of relocation in monetary terms i.e. currency incl. Indemnity, pay-off, outplacement, hiring,
training, consulting
1971 Customer Retention V0502 Average length of customer relationship in years
1972 Customer Retention V0503 Share of market by product, product line, segment, region or total
1973 Customer Satisfaction V0601 Percentage of total customers surveyed comprising satisfied customers
1974 Environmental CapEx V1202 CapEx allocation to investments on ESG relevant aspects of business such as e.g. eco-design, ecoefficient
production processes, decreasing impact on biodiversity, improving health and safety
conditions of employees or supply chain partners, consulting on integration of ESG aspects in change
management, development of products to exploit ESG opportunities etc. of operations as a
percentage of total CapEx
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