The Baker Panel Report - ABSA

Another survey item addressing supervisors’ training also yielded generally positive responses from Carson and Cherry Point but more negativeresponses at Texas City and Toledo. At Carson and Cherry Point, all employee groups in the table below (other than Carson operators) hadnegative response rates of ten percent or less. Moreover, the negative response rates for Carson operations management and maintenancemanagement 54 were zero percent. At Texas City, however, 24 percent of maintenance/craft technicians and 20 percent of operators respondednegatively. Moreover, at Toledo, there were negative responses from 31 percent of maintenance/craft technicians and 30 percent of operators.Table 50Percentages of Disagree/Tend to Disagree Responses to Survey Item:“The following receive the necessary process safety training to do their job safely:My supervisor.”Category Carson Cherry Point Texas City Toledo WhitingOperators 12 8 20 30 17Maintenance/Craft Technicians 10 4 24 31 ‡ 11Full-Time HSSE Employees 3 4 17 16 ‡ 13Engineering Professionals 10 2 12 19 6Operations Management 0 5 14 9 4Maintenance Management 0 ‡ 6 ‡ 4 * 3Contractors 6 8 11 9 13* Survey data are not available because of the small number (fewer than 15) of potential respondents.‡ Fewer than 25 respondents were in this group.For the series of four survey items addressing whether particular types of workers received the necessary training to do their job safely, thehighest overall percentages of negative responses stemmed from an item addressing whether contractors had received necessary processsafety training. For that item, the highest negative response rates came from Texas City, Toledo, and to a lesser extent Whiting. When comparedto data for the other three items discussed above, these data indicate a perception among a significant portion of several respondent groups atmultiple refineries that contractors in particular were not receiving process safety training needed to perform their jobs safely. The Panel notesthat this data could be affected by the substantial tension that exists between hourly employees and contractors at Texas City and Toledo.Responses from Carson and Cherry Point, however, were more positive than responses from the other refineries. Of the six employee groups forthese two refineries indicated in the table below, only one group—Carson maintenance/craft technicians— had a negative response rate inexcess of 20 percent. Moreover, our employee groups at both Carson and Cherry Point had very positive responses.Process Safety Management Systems C 161