2011-2012 Annual Report - Full Version - PDF - Palmerston North ...

How did we performEnvironmentalSustainability... What the Council Does Roading And ParkingLevels of ServicePerformance Measures Result CommentThe Council provides a roading network as identified in the Transportation Management Plan that haseasy and comfortable movement for vehicles throughout the City with a high level of safety and a lowlevel of delays.1. SatisfactionResidents’ satisfaction with roads in the City(excluding State Highways) is maintained orincreased. The average of the last three surveysis 81% very or fairly satisfied. (Communitrak)2. Road SmoothnessMaintain the overall “good” rating for thesmoothness of sealed City roads (as measured inan independent audit).3. Intersection DelaysAverage delay at key intersections not to exceed25 seconds per vehicle for all approaches over acontinuous period of two hours.4. Call Out ServiceA contracted 24 hour, 7 day call out service isavailable for system failures.82% Survey done in November 2011.82% very or fairly satisfied.Target metTwo-yearly audit undertaken by NAASRA(National Association of Australian StateRoading Authorities).2010 2012Rural 94 84Urban 101 95(Result based on scale of 10-999, where 10is perfect and 90 to 140 is a good rating.)A full roading network survey has beenundertaken in the 2011/12 financial year.Target met Traffic movement surveys of theCity’s busiest intersections have beenundertaken during June 2012 resulting inan average delay of 16.3 seconds.Target met24/7 call out service provided by road,traffic signal and street light maintenancecontractors.The Council provides footpaths that are smooth and free of hazards, and pram crossings that are safeand easy to negotiate for a wide range of users.5. SatisfactionResidents’ satisfaction with footpaths is maintainedor increased. The average of the last three surveysis 75% very or fairly satisfied. (Communitrak)6. FootpathsReduce the % of footpaths that receive a 4 or 5rating on a 5 point scale. (Measured by a Citywidetwo-yearly footpath survey.)70% Survey done in November 2011.70% very or fairly satisfied and 2% neutralor don’t know.Target met Survey done in November 2011 - 3.27%of footpaths (131 segments out of 4,001)receiving 4 or 5 ratings for “prioritymaintenance”. Previous survey result 3.5%.The Council provides facilities which encourage more travel using active and/or public transportmodes that are consistent with the Manawatū Active Transport Strategy.7. Cyclists TripsThe number of trips by cyclists increases.8. Public Transport TripsThe number of trips made by public transportincreases.Target met271 trips (average of the trips over a 5 dayperiod on each of the twice yearly surveyedstreets), compared to 252 in 2010/11.Target met 1,267,979 trips made, compared to1,198,486 in 2010/11.The Council provides a streetscape that is attractive, safe, clean and well lit at night.9. SatisfactionResidents’ satisfaction with street lighting ismaintained or increased. The average of thelast three surveys is 89% very or fairly satisfied.(Communitrak)(Of these 728,939 were made underthe UCOL and Massey unlimited accessscheme.)86% Survey done in November 2011.86% very or fairly satisfied and 2% neutralor don’t know.The Council maintains and develops the roading system to meet current and future needs in the mostcost effective way.10. Asset Management PlanA 20 year asset management plan is in place forRoading and Parking. This plan is independentlyaudited by asset management consultants and isformally reviewed at three-yearly intervals. Thenext review is due by June 2012.Target metAudited Asset Management Plans wereadopted by the Council in April 2012 andare due to be reviewed in 2014.96 Palmerston North City Council Annual Report 2011/12