Coral SeaBeam Softphone User Guide (for Coral ... - Tadiran Telecom

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The information contained in this document is proprietary and is subject to all relevant copyright, patentand other laws protecting intellectual property, as well as any specific agreement protectingTADIRAN TELECOM LTD.’s (herein referred to as the “Manufacturer”) rights in theaforesaid information. Neither this document nor the information contained herein may be published,reproduced or disclosed to third parties, in whole or in part, without the express, prior, writtenpermission of the Manufacturer. In addition, any use of this document or the information containedherein for any purposes other than those for which it was disclosed is strictly forbidden.The Manufacturer reserves the right, without prior notice or liability, to make changes in equipmentdesign or specifications.Information supplied by the Manufacturer is believed to be accurate and reliable. However, noresponsibility is assumed by the Manufacturer for the use thereof nor for the rights of third partieswhich may be effected in any way by the use thereof.Any representation(s) in this document concerning performance of the Manufacturer’s product(s) arefor informational purposes only and are not warranties of future performance, either express or implied.The Manufacturer’s standard limited warranty, stated in its sales contract or order confirmation form, isthe only warranty offered by the Manufacturer in relation thereto.This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liabilityassumed in relation thereto unless specifically undertaken in the Manufacturer’s sales contract or orderconfirmation. Information contained herein is periodically updated and changes will be incorporatedinto subsequent editions. If you have encountered an error, please notify the Manufacturer. Allspecifications are subject to change without prior notice.© Copyright by TADIRAN TELECOM LTD., 2007.All rights reserved worldwide.Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404All trademarks contained herein are the property of their respective holders.
Table of ContentsIntroduction..................................................... iList of Feature Codes..............................................vPhone Overview ............................................ 1Operating the softphone ................................ 5Station Features .......................................... 55Activation Code ..........................................56Auto Answer ..............................................57Call Forward ..............................................58Call Groups ................................................62Caller ID Control ........................................63Camp-On / Call Back...................................64Cancellation Code.......................................66Conference Calls: .......................................67Method 1 ................................................68Method 2 ................................................70Method 3 ................................................71Multi-Party ..............................................72Do Not Disturb (DND).................................73Flash .........................................................75Hold.......................................................... 76Hot Line (Immediate)................................. 77Last Number Redial.................................... 78Login / Logout ........................................... 79Messages .................................................. 80Mobility: Call-through, Callback ................... 81Mobility: Reach Me Anywhere ..................... 85Mute Microphone ....................................... 86Page Queue............................................... 87Pickup: Group, Directed.............................. 88Receiving Calls / Answering Calls ................ 90Recording Calls .......................................... 91Send ......................................................... 92Speed Dial Using Private and Public Libraries93Transfer .................................................... 94Voice Page (To Single Keyset)..................... 96Waiting Calls — Receiving........................... 97Appendix A - Glossary ................................A-1Table of Contents TOC-1 Coral SeaBeam User Guide (Coral Sea Softswitch)
Page 1: .SeaBeamSoftphoneUser Guide(Edition
Page 5 and 6: IntroductionWelcome to the Coral Se
Page 7 and 8: Symbols and ConventionsBefore using
Page 9 and 10: List of Feature CodesThe following
Page 11 and 12: Coral SeaBeam Onscreen SoftphoneOpe
Page 13 and 14: Starting Coral SeaBeamTo start Cora
Page 15 and 16: Call DisplayDepending on your call
Page 17 and 18: Table 2: Call Display ButtonsButton
Page 19 and 20: Table 3: Keypad Line and Function K
Page 21 and 22: Table 4: Line Key Icon StatusesIcon
Page 23 and 24: Video DrawerThe Video drawer is use
Page 25 and 26: Operating the softphone 16 Coral Se
Page 27 and 28: Table 7: Calls & Contacts Drawer De
Page 29 and 30: Table 8: Contacts Tab DescriptionFe
Page 31 and 32: Table 10: Contacts Tab ActionsActio
Page 33 and 34: To rename a contact group:• Doubl
Page 35 and 36: Table 12: Contact Properties dialog
Page 37 and 38: Importing ContactsYou can import a
Page 39 and 40: Calls TabThe Calls tab displays cal
Page 41 and 42: Managing the Lists of CallsThe foll
Page 43 and 44: To add / edit a contact from the Ca
Page 45 and 46: Allowing Other SeaBeam Contacts to
Page 47 and 48: Button Next Action ResultAllow and
Page 49 and 50: IndicatorName Meaning for your Avai
Page 51 and 52: Dial a nameCall a SIP addressTable
Page 53 and 54:
values are divided into six general
Page 55 and 56:
StatusCodeResponse TypeTable 20: SI
Page 57 and 58:
Receiving CallsIn order to answer i
Page 59 and 60:
Ending CallsAfter you have finished
Page 61 and 62:
Activation Code 11Use the Activatio
Page 63 and 64:
Call Forward See Table 1Calls arriv
Page 65 and 66:
Call ForwardCoral Sea Softswitch Ca
Page 67 and 68:
Call GroupsA call group includes se
Page 69 and 70:
Camp-On / Call Back 176 or 177When
Page 71 and 72:
Cancellation Code 10Use the Cancell
Page 73 and 74:
Conference: Method 1CONF (AA off an
Page 75 and 76:
Conference: Method 2AA off and AC o
Page 77 and 78:
Conference: Multi-PartyCoral Sea So
Page 79 and 80:
Do Not Disturb (DND)To cancel Coral
Page 81 and 82:
HoldA calling party can be placed o
Page 83 and 84:
Last Number Redial orThe last numbe
Page 85 and 86:
Messages 175Messages can be left fo
Page 87 and 88:
Mobility: Call-through, CallbackTo
Page 89 and 90:
Mobility: Call-through, CallbackOpt
Page 91 and 92:
Mute MicrophoneMUTEDuring a convers
Page 93 and 94:
Pickup: Group, Directed 76 or 77You
Page 95 and 96:
Receiving Calls / Answering CallsSe
Page 97 and 98:
SendThis feature enables you to not
Page 99 and 100:
TransferYou can transfer both inter
Page 101 and 102:
Voice Page (To Single Keyset) 191Yo
Page 103 and 104:
Appendix A - GlossaryAccess Code Nu
Page 105 and 106:
Appendix A - Glossary (cont.)Interc
Page 107 and 108:
Appendix A - Glossary (cont.)SIP ad
Page 109 and 110:
Verified ForcedAccount Code (VFAC)A
Page 111 and 112:
Speaker ToneStutterTick ToneVoice P
Page 113 and 114:
Appendix C - Application Hot KeysFe
Page 115 and 116:
Appendix D - Contact List Headingsh
Page 117 and 118:
To configure Coral SeaBeam for the
Page 119 and 120:
Appendix E - Basic Configuration Op
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Options > General > Alerts and Soun
Page 129 and 130:
Options > General > AvailabilityApp
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
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