eWORK 2000 - European Telework Week

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New Ways to Work 2000European TeleworkSustainable workplace design (Workplace design in 1999)Objectives: Multidisciplinary development and validation of sustainable workplace designsincorporating emerging technologies into new workplace and teamwork concepts. These should enhancecreativity and productivity; ensure safe working conditions; improve the quality of the working life andreduce the overall resource-use burden on the environment. The activities are expected to bring togetherICT technology developers with office equipment designers, architects and urban planning organisationsand should reflect user-centred design principles.Focus:• Development of novel IST-enabled workplace designs, as well as solutions and organisational practicesaimed at supporting mobility, at sharing building facilities and office space, at increasing overall agilityand at promoting sustainable use of resources in the workplace.• Development of novel wearable solutions and software upgradable designs aimed at significantlyextending the life of workplace equipment and infrastructure and/or at substantially enhancingsustainability.“Smart” organisations (“Teamwork” and “Dynamic networked organisations” in 1999)Objectives: To explore and validate novel technologies, applications, architectures and practices aimedat supporting the transformation of profit and non-profit entities into “smart” organisations: knowledgedriven, inter-networked, dynamically adaptive to new organisational forms and practices, learning aswell as agile in their ability to create and exploit the opportunities offered by the digital economy.Focus: To develop novel open, interoperable solutions and platforms for flexible working in andbetween organisations. This includes solutions to support co-operation, flexible workflow managementand co-ordinated planning across extended/virtual enterprises and associated distributed businessprocesses. Emphasis is on easy-to-use, customisable, affordable, interoperable, extensible, evolutionaryand legacy-inclusive solutions and platforms. Technical work should focus on embedding knowledgeinto business processes, supporting process distribution and (re)optimisation as well as mobile practicessuch as those made possible by wireless communication.A call for proposals is open from July 2000 to 31 st October 2000 for the followingAction lines:New perspectives for work and business: Social and economic analyses specific to Key Action IIObjectives: To develop a better understanding of the social, economic, industrial and environmentalimplications of novel technologies for work and business and, in the process, provide guidance to otheractivities in this Key Action as well as to related legal and policy activities. This work is expected to becarried out through a combination of accompanying measures, R&D and demonstrations.Focus:• Improve understanding of the organisational, industrial, economic, legal, policy and social challengesfaced by European enterprises as they strive to leverage novel IST solutions & practices for work &business and compete in the global digital economy.• Development of new econometric models to assess and predict the impact of new eCommerce solutionsand practices on industrial competitiveness• Improve understanding of the linkages between IST-enabled work and sustainable development in aglobal Information Society. Particular attention should be given to social relationships in the workplace,- 120 -
New Ways to Work 2000European Teleworkquality of worklife (including health and safety), changes in transport, energy and material consumption,as well as new opportunities for more efficient use of the built environment and better city planning.• Definition of performance indicators for companies with large intangible asset bases and development ofmanagement instruments to evaluate possible investments in the intangible assets of an enterprise.Knowledge management for eCommerce and eWorkObjectives: To empower individuals and organisations through novel knowledge management solutionsaimed at enhancing creativity, innovation, competencies, and responsiveness. Projects are expected toexplore and validate novel “intelligent” knowledge management technologies, applications,methodologies and practices aimed at leveraging numerous and varied sources of often incompleteand/or ill-structured individual and corporate knowledge (e.g. knowledge about products, services,customers, suppliers, business partners as well as in-house and external expertise in all shapes andforms). This includes multidisciplinary solutions for capturing, organising, mining and, more generally,exploiting, exchanging and trading knowledge in support of both intra- and inter-organisationalactivities.Focus:To develop and validate highly adaptive, context-sensitive and anticipatory knowledge managementfunctionalities capable of dynamically providing individuals (whether as workers or consumers) andorganisations with timely knowledge and suggestions relevant to the tasks they are currently engaged in.The challenge is to develop practical, easy-to-use solutions that cut across multiple intra- and interorganisationalfunctionalities and activities, making it possible dynamically to extract and recombineknowledge across traditional functional and organisational boundaries.Early exploitation and adoption of eCommerce and eWork solutions and practicesObjectives: The objective is to promote early exploitation and adoption of novel solutions and practicesfor eCommerce, eWork and “Smart” Organisations. This is done by supporting activities aimed atcustomising, integrating, validating and benchmarking novel technologies, architectures, businessprocesses and organisational practices for eCommerce , eWork and “Smart” Organisations. Emphasis ison solutions and practices that are directly supportive of the objectives of one or more of the followingAction Lines: II.1.2, II.1.3, II.2.1, II.2.2, II.3.1 and II.4.1.Focus:• Trials are intended to help customise and validate promising, yet untested technologies, applications andorganisational practices in realistic and/or operational contexts and, in so doing, help prepare thesesolutions for rapid transfer to the marketplace. Trials are intended as replicable one-off exercises.Test-beds are intended to serve as shared reusable validation, integration and/or benchmarking vehiclesfor multiple comparable and/or complementary solutions. Emphasis is generally on interoperability,scalability, dependability and usability. Test-beds can also be used to organise competitions.- 121 -
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eWORK 2000 - European Telework Week

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