eWORK 2000 - European Telework Week

New Ways to Work 2000European Teleworkquality of worklife (including health and safety), changes in transport, energy and material consumption,as well as new opportunities for more efficient use of the built environment and better city planning.• Definition of performance indicators for companies with large intangible asset bases and development ofmanagement instruments to evaluate possible investments in the intangible assets of an enterprise.Knowledge management for eCommerce and eWorkObjectives: To empower individuals and organisations through novel knowledge management solutionsaimed at enhancing creativity, innovation, competencies, and responsiveness. Projects are expected toexplore and validate novel “intelligent” knowledge management technologies, applications,methodologies and practices aimed at leveraging numerous and varied sources of often incompleteand/or ill-structured individual and corporate knowledge (e.g. knowledge about products, services,customers, suppliers, business partners as well as in-house and external expertise in all shapes andforms). This includes multidisciplinary solutions for capturing, organising, mining and, more generally,exploiting, exchanging and trading knowledge in support of both intra- and inter-organisationalactivities.Focus:To develop and validate highly adaptive, context-sensitive and anticipatory knowledge managementfunctionalities capable of dynamically providing individuals (whether as workers or consumers) andorganisations with timely knowledge and suggestions relevant to the tasks they are currently engaged in.The challenge is to develop practical, easy-to-use solutions that cut across multiple intra- and interorganisationalfunctionalities and activities, making it possible dynamically to extract and recombineknowledge across traditional functional and organisational boundaries.Early exploitation and adoption of eCommerce and eWork solutions and practicesObjectives: The objective is to promote early exploitation and adoption of novel solutions and practicesfor eCommerce, eWork and “Smart” Organisations. This is done by supporting activities aimed atcustomising, integrating, validating and benchmarking novel technologies, architectures, businessprocesses and organisational practices for eCommerce , eWork and “Smart” Organisations. Emphasis ison solutions and practices that are directly supportive of the objectives of one or more of the followingAction Lines: II.1.2, II.1.3, II.2.1, II.2.2, II.3.1 and II.4.1.Focus:• Trials are intended to help customise and validate promising, yet untested technologies, applications andorganisational practices in realistic and/or operational contexts and, in so doing, help prepare thesesolutions for rapid transfer to the marketplace. Trials are intended as replicable one-off exercises.Test-beds are intended to serve as shared reusable validation, integration and/or benchmarking vehiclesfor multiple comparable and/or complementary solutions. Emphasis is generally on interoperability,scalability, dependability and usability. Test-beds can also be used to organise competitions.- 121 -