New Ways to Work <strong>2000</strong><strong>European</strong> <strong>Telework</strong>exploiting and continuously improving the information and communication services offered by Epri-COMEpri-COM continues work started by EPRI-Watch in 1995. It targets politicians interested in information societyissues, provides them with information about <strong>European</strong> IS legislation and developments, and facilitatescommunication among them. The priority target group of EPRI-Watch were the Members of the <strong>European</strong>Parliament who might be more in need of communication technologies that other parliamentarians because of theirthree workplaces in Brussels, Strasbourg and in their constituency. When the service was launched, only a fewMembers of the <strong>European</strong> Parliament had e-mail facilities. Currently the service has about 800 users.Epri-COM has organised a large number of events including last year, including the participation of <strong>European</strong>politicians at <strong>Telework</strong> ’99 in Aarhus. The project has continued to support the initiative for meetings amongnational Parliamentarians in Europe about the use of ICTs in the work of Parlimentarians in order to better legislate,to better control government and to better communicate with citizens. The first event took place in the AssembléeNationale in Paris in March 99, this was followed by a second meeting in Athens in February <strong>2000</strong>. The third eventis planned at the House of Commons in London in September <strong>2000</strong>.Project period: April 1998 - July <strong>2000</strong>Contact:Teleport Sachsen-AnhaltBrussels EPRI-OfficeBoulevard Clovis 39,B-1000 Brussels, BelgiumKlemens GutmannTel.: +32-2-258 46 26Fax: +32-2-230 69 29E-mail: gutmann@tsa.deEPSYLON Enhanced Process modelling System for Lean Operations Esprit ProgrammeManagementThis project is aimed to define, implement and validate a new software for managing process information at thehighest possible semantic level, thus allowing manufacturing firms to achieve the following benefits: improvedmanagement of process data formalising the whole knowledge of the shop floor; control over complementaryoperations like recycling and resource maintenance; improved planning and decision-making functions for bothoperative and strategic decision-making.EPSYLON will produce process modelling software supporting: (i) abstract operation types, to represent all kinds ofshop-floor activities in a context-free and resource-independent fashion; (ii) aggregation of operations into processes;(iii) parameters and constraints to capture product-dependent and resource-dependent aspects; (iv) resource typesdefinition in terms of structure, variable features, capabilities and independent behaviour; (v) partial or completeinstantiation of process features in different product, resource and factory scenarios.Furthermore, three decision support applications are developed: (i) for recycling processes originated from taken-backproducts, scraps and by-products, (ii) for maintenance, with the management of auxiliary operations; (iii) forsimulation and strategic analysis. The integration with other software tools is pursued: (i) with respect to the STEPstandard, (ii) with respect to existing schedulers (iii) and existing monitoring packages.Project period: December 1997 – June <strong>2000</strong>Contact:Democenter s.c.a.r.l.Viale Virgilio 5541100 ModenaItalySebastiano SighinolfiTel.: +39 59 848810Fax: +39 59 848630E-mail: s.sighinolfi@democenter.itURL: http://193.207.81.209/democenter/EXTERNAL Extended Enterprise Resources, Network Architecture and Learning IST ProgrammeThe EXTERNAL project addresses the challenges met when forming an extended enterprise (EE), characterised by adynamic and time-limited collaboration between business partners. The goal is to provide solutions that make thiscollaboration effective and repeatable. The objectives involve developing methodology, infrastructure/tools andbusiness solutions for EE modelling, analysis, engineering and operation. The process learning, deployment of openknowledge-sharing infrastructures and validation of results will also be addressed. Three usage cases, will integrateand test the approach, the methodology, and the tools. They concern EE deployment in SMEs, EE consultancyservices and the project itself. The results of the project will increase the competitiveness of <strong>European</strong> enterprises andprovide new ways of knowledge-work collaboration.The following activities will be undertaken: Development of a methodology for EE engineering and operation;Development of tools for application of EE methodology; Supporting process learning at the level of individuals,teams and organisations; Development and deployment of an open knowledge sharing EE infrastructure; Developingbusiness solutions from the EE methodology and infrastructure; Validating EE methodology and EE infrastructureand Ensuring early and continuous exploitation and dissemination of results- 172 -
New Ways to Work <strong>2000</strong><strong>European</strong> <strong>Telework</strong>EXTERNAL will support process collaboration with embedded knowledge and change management: creating,sharing, harvesting, and re-activating knowledge. The project thus targets the integration and convergence ofcurrently fragmented business process technologies. Using EXTERNAL results, companies can transform and extendtheir operations through a propose open infrastructure. This allows for the interoperability of participating dynamicnetworked partners.Project period: January <strong>2000</strong> – December 2002Contact:Det Norske Veritas (DNV) EnterpriseDevelopment TechnologyVeritasvn. 1N-1322 Hoevik, NorwayMikkelsenTel.: +47-6757 7681Fax: +47-6757 7520E-mail: Edda.Mikkelsen@dnv.comURL: http://www.dnv.noIST ProgrammeFAMILIES Families, Work and IST: A study of the interactions between familytrends and new work methods in the Information SocietyFamilies are central to the adoption of new ICT-based work methods and, conversely, the new work methods canimpact on families for better or worse. The FAMILIES study will provide the first comprehensive and focusedinvestigation of this area. It will analyse the key interactions between families and the new ICT-based work methods,empirically investigate these interactions as they arise for real families , define the policy and RTD implications , anddisseminate the results inside and outside the programne. The results will help the RTD programme and projects toaddress the requirements for "family-friendly" systems and services, and contribute to the achievement of EC policyobjectives in employment, equal opportunities, information society and other fields..Project period: Subject to contractContact:Work Research Centre LimitedGreenlea Drive 16W Dublin, IrelandKevin CullenTel.: +353-1-4927 042Fax: +353-1-4927 046E-mail: k;cullen@wrc-research.ieGem A Global Employment Marketplace in the Information Society Esprit ProgrammeA project developing a knowledge base supporting creation and use of digital CVs that are portable across languagesand cultural norms, and aiming to create a Network of Excellence for this work.Project period: August 1998 – October 1999Contact:Organization and Human Ressource Management DepartmentGraduate School of Business AdministrationBocconi University, Milan, ItalyAndrea PontiggiaTel.: +39 02 5836 6323 / 6852Fax: +39 02 5836 6883E-mail: andrea.pontiggia@sda.uni-bocconi.itINCO-DC ProgrammeGipseca A Generic Interactive Package for Systems Engineering Courses andApplicationsThe project is researching the organisation and development of educational multimedia material for use on Internet.Partners include several <strong>European</strong> and Mediterranean institutions. The focus is a teaching scheme for the integrationof a number of engineering disciplines under the generic theme of Systems Engineering, and design andimplemention of an interactive and networked multimedia package for use in academia and industry.Project period: April 1998 – September 2001Contact:Heriot-Watt UniversityDepartment of Computing & Electrical Engineering,Edinburgh, EH14 4AS, United Kingdom.Ali ZalzalaTel.: +44.131.451.3894Fax: +44.131.451.3327E-mail: a.zalzala@hw.ac.ukURL http://www.cee.hw.ac.uk/~ali/gipsecaHarmony Coping with the Complexity of Business Innovation Esprit ProgrammeHARMONY is a four year Intelligent Manufacturing Systems (IMS) project. The overall objective of the project is todevelop an internet based support system for start-ups, innovation support institutions and investors that will help toincrease the yield of innovation projects. The focus of this project is on start-ups operating in or servicing themanufacturing industry. Currently the project has 17 partners from Australia, EU, Switzerland and USA. In additionthere are so-called "Circles of Experts" representing innovators, investors as well as support institutions.Harmony evolved from the clearly identified need for an efficient and effective support for start-ups at both thecompany level, as well as at the level of the whole economy. Therefore, the vision shared by all partners is to set upinternationally accepted practices for the support of start-ups based on multimedia and internet technologies. Thisintegrated support, based on a holistic approach, is planned to be of high quality, easy to use, complete and- 173 -