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eWORK 2000 - European Telework Week

eWORK 2000 - European Telework Week

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New Ways to Work <strong>2000</strong><strong>European</strong> <strong>Telework</strong>Württembergische Versicherungen<strong>Telework</strong>ing for senior managersWürttembergische insurance company started telework of top-level managers after having successfullyestablished different teleworking schemes for clerical staff members, mobile teleworking by insurance agentsand in the area of claim handling, software developments and dp maintenance over the past years. The toplevelmanagers of the DP division got installed dp equipment enabling them to ”work where they want andwhen they want”.The company started the project in 1997 with the aim to identify possibilities and ways of implementingtelework among top-level managers in the dp division of its organisation. The overall objective was to increasetheir reachability for their staff members inside and outside normal working hours as well as inside and outsidethe office buildings and provide them means to work even more efficiently and effectively. <strong>Telework</strong>ing wasseen as a means to much better support the members of this group in their daily work and improve the qualityof the work of the whole division.Altogether 7 managers volunteered to start teleworking in a trial phase in 1997 including one head of businessunit (located next to the board), five department heads and a staff officer from the software development area.The managers where equipped with ISDN access, PC, necessary PC software including a terminal emulationfor their work with the central host computer, telephone, fax and printer in their home offices. All equipmentand communications costs are paid for by the company. No further payments are given. In addition and inorder to be able to ”work where you want and when you want” they received portable equipment including anotebook computer with GSM access card for mobile data communications and a mobile GSM phone.After the trial phase of one year the company and all teleworkers decided to continue with teleworking andmake it a normal way of working for top-level managers.Contact:WernerKORTEempirica GmbH, BonnEmail: Werner.korte@empirica.de- 73 -

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